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Vacancies at Vitalvida Limited

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3 months ago

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Vacancies at Vitalvida Limited

Vacancies at Vitalvida Limited

Vitalvida is a fast-growing e-commerce company specializing in beauty and health products.

We are recruiting to fill the position below:

Job Title: Independent Delivery Agent

Location: Nationwide
Employment Type: Contract

Job Summary 

  • We’re seeking reliable and efficient Independent Delivery Agents to join our team. This is not a traditional job – it is a contract-based opportunity for independent delivery agents who can ensure the timely and accurate delivery of our products to customers across Nigeria.

This Role is Not for Everyone:

  • If you are coming to work to sleep, gist, or neglect your delivery duties, DO NOT APPLY.
  • If you are planning to prioritize other commitments over our deliveries, DO NOT APPLY.
  • If you can’t commit to delivering products safely and within 24 hours, DO NOT APPLY.

We are looking for serious, reliable, and customer-focused individuals who:

  • Are accountable, honest, and proactive.
  • Are ready to house products securely and manage inventory effectively.
  • Are willing to work with a sense of urgency and deliver exceptional service.
  • If you know you are not ready to work hard and commit to this role, please DO NOT WASTE YOUR TIME APPLYING.

About the Role

  • As an Independent Delivery Agent, you will house our products, deliver them to customers as assigned, and provide timely updates and reports.
  • You will operate independently, following strict accountability standards to ensure the safe delivery of products.
  • You will also be required to sign a Service Level Agreement (SLA) to comply with the company’s rules and regulations.

Key Responsibilities
Product Management:

  • House products securely and handle them with care.
  • Provide timestamped pictures of products in your custody weekly.
  • Confirm stock updates, promptly pick up items sent from the warehouse, and declare received stock with pictures.
  • Follow the First In, First Out (FIFO) procedure for stock rotation.
  • Pay for any lost or damaged products immediately.

Delivery Operations:

  • Deliver products to customers promptly as per the assigned orders.
  • Ensure all deliveries are completed within 24 hours of receiving the order.
  • Send delivery reports immediately after every product is delivered.
  • Provide exceptional customer service during the delivery process.

Payment Confirmation:

  • Ensure customers make payments directly to the company’s account.
  • Confirm receipt of payment before completing the delivery.

Accountability:

  • Maintain accurate records of all deliveries, payments, and stock updates.
  • Be accountable for all products in your care at all times.

What We Don’t Want:

  • Arrogant individuals who refuse to follow the company’s rules and regulations.
  • Irresponsible people who fail to deliver products within 24 hours or mishandle products in their care.
  • Dishonest individuals who fail to prioritize company deliveries or misrepresent their availability and commitments.
  • Lazy people who cannot meet delivery deadlines, fail to maintain accurate records, or neglect accountability for the products they house.
  • Careless agents who lose or damage products and fail to take immediate responsibility for their actions.
  • If you fit into any of these, DO NOT APPLY.

Qualifications

  • Bachelor’s Degree / HND / OND / NCE / SSCE / FSLC with 1 – 2 years of experience.

Requirements:

  • Guarantors: Provide two guarantors with company-related email addresses (e.g., [email protected]) and a reputable background willing to stand as surety for up to N2,000,000. One guarantor must reside in Lagos.
  • Technology: Smartphone with internet access for communication and navigation.
  • Identification: Valid government-issued ID.
  • Work Ethic: Strong communication, customer service skills, and basic math for record-keeping.
  • Reliability: Must house products securely and ensure their safety at all times.

What We Offer

  • Earnings: Competitive pay based on deliveries made – earn up to N25,000 per day or N150,000 to N250,000 per month.
  • Flexibility: Work on your schedule while meeting delivery deadlines.
  • Performance Incentives: Opportunities for bonuses based on performance.
  • Supportive Environment: Collaborate with our team to ensure seamless operations.
  • Pay: N2,500 per successful delivery, with the potential to earn up to N25,000 per day.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their application to: [email protected] using the Job Title and their Name as the subject of the mail.

Application Details
Application will include:

  • Candidates name and contact information.
  • Candidates current local government area (e.g., Lekki Phase 1 or Maitama; be specific – don’t just include your state).
  • A brief introduction outlining your experience and qualifications.

Note

  • Make sure you are serious, reliable, and ready to work hard. Lazy or unserious candidates should NOT APPLY.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email:
    • “How much will you earn per successful delivery?

Job Title: Order Processor

Location: Nigeria
Employment Type: Full-time

Job Summary

  • We are growing fast, and we need serious people to join our team.

This Role is Not for Everyone:

  • If you are coming to work to sleep, gist, or surf social media, DO NOT APPLY.
  • If you are already working remotely somewhere else and think you can also work in our office, DO NOT APPLY.
  • If you think you are smart and want to use company time to do side hustles or “moonlight,” DO NOT APPLY.

We are looking for serious people who:

  • Are ready to give 100% and take their job seriously.
  • Are willing to come early, close late, and do whatever it takes to get the job done.
  • Will help the company grow by doing their best every day.
  • If you know you are not ready to work hard and be serious, please DO NOT WASTE YOUR TIME APPLYING.

About the Role

  • This role is for disciplined, hardworking, and proactive individuals who will attend to customers, close sales, and help the company succeed.
  • You will be doing more than just your job description because that is how startups work.

Key Responsibilities
Customer Engagement:

  • Answer customers’ questions via WhatsApp, Instagram, and phone calls in a polite and professional way.
  • Help customers place their orders and ensure their satisfaction.
  • Follow up on orders until they are successfully delivered.
  • Proactively resolve issues arising from Delivery Agents and Customers.

Sales and Order Management:

  • Record customer orders in the CRM system accurately.
  • Negotiate rates with logistics service providers.
  • Determine the best delivery agent for each delivery.
  • Manage delivery agents to ensure efficient processing and dispatch of orders.
  • Oversee the flow of customer orders from initiation to delivery.
  • Record calls with customers for quality assurance.
  • Assign orders to delivery agents on WhatsApp and track progress until delivery.
  • Meet or exceed sales targets by identifying and closing opportunities.

Beyond Your Job Description:

  • Step in to help other team members whenever needed.
  • Take initiative to solve problems, even if it’s not “your job.”
  • Look for ways to improve processes for the company.

Reporting and Accountability:

  • Fill out and submit daily sales reports without excuses.
  • Prepare end-of-day reports with accurate and complete information.
  • Proactively handle any issues and ensure smooth operations.

Daily Expectations and Performance Targets

  • Close a minimum of 40 sales daily or resolve 60 inquiries daily to meet targets.
  • KPIs will be tracked daily, and quarterly performance bonuses are available for those who consistently meet and exceed goals.

What You Will Learn and Do in Your First 30 Days:

  • Day 1: Training on CRM tools, order assignments, and customer interaction.
  • Weeks 1 – 2:
    • Conduct daily audits to ensure full understanding of your responsibilities.
    • Start handling customer interactions and orders with full accountability.
  • If you fail to meet expectations within your probation period, you will be let go.

Qualifications

  • Bachelor’s Degree or HND in a relevant field with 1 – 2 years of experience.
  • Previous experience in telesales or customer service is a plus.
  • Must be computer literate.
  • Excellent analytical thinking.
  • Must know how to use WhatsApp, Instagram, CRM tools, and basic computer applications.
  • Knowledge of or willingness to learn new productivity tools.
  • High level of initiative with the ability to self-manage.
  • Excellent written and verbal communication skills.
  • Must be organized, detail-oriented, and able to work under pressure.

What We Expect (Competencies):

  • Ownership Mentality: Treat the company like it’s yours. Take responsibility for results.
  • Hard Work: Come early, stay late, and give your best effort every single day.
  • Focus: Work during work hours — no social media, no gisting, no laziness.
  • Integrity: Be honest and upright. Don’t use company time for personal business.
  • Startup Mindset: Be ready to help where needed; no task is beneath you.

What We Don’t Want:

  • Disorganized individuals who can’t handle multiple tasks and miss details in customer orders.
  • Poor communicators who fail to engage customers professionally or resolve issues effectively, leaving customers frustrated.
  • Procrastinators who delay responding to customers, fail to follow up on orders, or let issues escalate unnecessarily.
  • Negative personalities who complain, shift blame, or bring down team morale instead of working towards solutions.
  • Rude individuals who use condescending tones with customers or phrases like “You have to calm down”—we prioritize respect, empathy, and professionalism at all times.
  • Impatient people who interrupt or dismiss customers’ concerns instead of actively listening and resolving their issues.
  • Know-it-alls who argue with customers or try to “prove them wrong”—we believe in addressing concerns, not winning arguments.
  • Arrogant individuals with uncontrollable egos who undermine teamwork and make interactions uncomfortable for colleagues or customers.
  • People who talk down to others, whether customers, colleagues, or delivery agents—respect and humility are essential to our culture.
  • People who lack accountability and make excuses instead of owning up to mistakes or taking responsibility for results.
  • Those who think customers are not always king—at Vitalvida, our customers are always king, and every team member must reflect that in their interactions.
  • Emotionally reactive individuals who lose their temper or become defensive when dealing with difficult customers or situations.

Salary
N70,000 – N100,000 monthly.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and Your Name as the subject of the mail.

Note

  • Make sure you are serious and ready to work hard. Lazy or unserious candidates should NOT APPLY.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email:
    • “How many sales are you expected to close daily?”

Job Title: Customer Service Officer

Location: Nigeria
Employment Type: Full-time

About the Role

  • This role is for disciplined, hardworking, and proactive individuals who will attend to customers, close sales, and help the company succeed.
  • You will be doing more than just your job description because that is how startups work.

Key Responsibilities
Customer Engagement:

  • Answer customers’ questions via WhatsApp, Instagram, and phone calls in a polite and professional way.
  • Help customers place their orders and ensure their satisfaction.
  • Follow up on orders until they are successfully delivered.
  • Proactively resolve issues arising from Delivery Agents and Customers.

Sales and Order Management:

  • Record customer orders in the CRM system accurately.
  • Negotiate rates with logistics service providers.
  • Determine the best delivery agent for each delivery.
  • Manage delivery agents to ensure efficient processing and dispatch of orders.
  • Oversee the flow of customer orders from initiation to delivery.
  • Record calls with customers for quality assurance.
  • Assign orders to delivery agents on WhatsApp and track progress until delivery.
  • Meet or exceed sales targets by identifying and closing opportunities.

Beyond Your Job Description:

  • Step in to help other team members whenever needed.
  • Take initiative to solve problems, even if it’s not “your job.”
  • Look for ways to improve processes for the company.

Reporting and Accountability:

  • Fill out and submit daily sales reports without excuses.
  • Prepare end-of-day reports with accurate and complete information.
  • Proactively handle any issues and ensure smooth operations.

Qualifications

  • Interested candidates should possess a Bachelor’s Degree / HND with 2 – 3 years of experience.
  • Previous experience in telesales or customer service is a plus.
  • Must be computer literate.
  • Excellent analytical thinking.
  • Must know how to use WhatsApp, Instagram, CRM tools, and basic computer applications.
  • Knowledge of or willingness to learn new productivity tools.
  • High level of initiative with the ability to self-manage.
  • Excellent written and verbal communication skills.
  • Must be organized, detail-oriented, and able to work under pressure.

Daily Expectations and Performance Targets

  • Close a minimum of 40 sales daily or resolve 60 inquiries daily to meet targets.
  • KPIs will be tracked daily, and quarterly performance bonuses are available for those who consistently meet and exceed goals.

What We Expect (Competencies):

  • Ownership Mentality: Treat the company like it’s yours. Take responsibility for results.
  • Hard Work: Come early, stay late, and give your best effort every single day.
  • Focus: Work during work hours — no social media, no gisting, no laziness.
  • Integrity: Be honest and upright. Don’t use company time for personal business.
  • Startup Mindset: Be ready to help where needed; no task is beneath you.

What We Don’t Want:

  • Disorganized individuals who can’t handle multiple tasks and miss details in customer orders.
  • Poor communicators who fail to engage customers professionally or resolve issues effectively, leaving customers frustrated.
  • Procrastinators who delay responding to customers, fail to follow up on orders, or let issues escalate unnecessarily.
  • Negative personalities who complain, shift blame, or bring down team morale instead of working towards solutions.
  • Rude individuals who use condescending tones with customers or phrases like “You have to calm down”—we prioritize respect, empathy, and professionalism at all times.
  • Impatient people who interrupt or dismiss customers’ concerns instead of actively listening and resolving their issues.
  • Know-it-alls who argue with customers or try to “prove them wrong”—we believe in addressing concerns, not winning arguments.
  • Arrogant individuals with uncontrollable egos who undermine teamwork and make interactions uncomfortable for colleagues or customers.
  • People who talk down to others, whether customers, colleagues, or delivery agents—respect and humility are essential to our culture.
  • People who lack accountability and make excuses instead of owning up to mistakes or taking responsibility for results.
  • Those who think customers are not always king—at Vitalvida, our customers are always king, and every team member must reflect that in their interactions.
  • Emotionally reactive individuals who lose their temper or become defensive when dealing with difficult customers or situations.

What You Will Learn and Do in Your First 30 Days
Day 1: Training on CRM tools, order assignments, and customer interaction.
Weeks 1–2:

  • Conduct daily audits to ensure full understanding of your responsibilities.
  • Start handling customer interactions and orders with full accountability.
  • If you fail to meet expectations within your probation period, you will be let go.

Salary
N70,000 – N100,000 per month.

Application Closing Date
19th February, 2025.

How to Apply
Interested and qualified candidates should send their application to: [email protected] using the Job Title and their Name as the subject of the mail.

Note

  • Make sure you are serious and ready to work hard. Lazy or unserious candidates should NOT APPLY.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email: “How many sales are you expected to close daily?”
  • Accommodation: Staff hostel available for the right candidate.

Job Title: Operations Officer

Location: Nigeria
Employment Type: Full-time

About the Role

  • This role is for disciplined, hardworking, and proactive individuals who are passionate about success.
  • You will attend to customers, close sales, and support the company’s overall growth.
  • You’ll do more than just your job description because that’s how startups work.

Responsibilities
What You’ll Do:

  • Manage customer interactions, ensuring satisfaction and prompt issue resolution.
  • Close sales and meet daily targets.
  • Collaborate with team members to achieve operational efficiency.
  • Take initiative and solve problems proactively.
  • Support various tasks across departments to help the company grow.

Requirements
Qualifications:

  • Bachelor’s Degree with 5 – 10 years experience.

What We Expect from You:

  • Discipline, focus, and a strong work ethic.
  • Proactive problem-solving skills and the ability to think on your feet.
  • A willingness to work hard and take on additional tasks as needed.
  • The drive to achieve daily sales targets and contribute to team success.

What We Offer

  • Competitive salary of N250,000 – N400,000 Monthly, based on performance.
  • Accommodation for candidates relocating to Lagos.
  • Opportunities for growth and career advancement.

Application Closing Date
31st March, 2025.

How to Apply
Interested and qualified candidates should send their application to: [email protected] using the Job Title and their Name as the subject of the mail.

Note

  • If you are serious, hardworking, and ready to succeed, we want to hear from you.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email:
    • “How much will you earn per successful delivery?

What You Need to Know:
This role is not for everyone:

  • If you’re lazy, unserious, or think this is an easy job, DO NOT APPLY.
  • If you’re coming to work to sleep, gist, or surf social media, DO NOT APPLY.
  • If you’re already working remotely elsewhere and think you can also work in our office, DO NOT APPLY.
  • If you think you’re smart and plan to use company time for side hustles or “moonlighting,” DO NOT APPLY.

Job Title: Visual Content Creator

Location: Nigeria
Employment Type: Full-time

The Role

  • We are looking for talented individuals to join our team.

This Role is Not for Everyone:

  • If you are coming to work to sleep, gist, or surf social media for personal purposes, DO NOT APPLY.
  • If you are planning to moonlight or work on side hustles during office hours, DO NOT APPLY.
  • If you can’t commit to creating high-quality, engaging content consistently, DO NOT APPLY.

We are looking for serious, creative, and confident individuals who:

  • Are outgoing, charismatic, and comfortable on camera.
  • Are passionate about creating engaging content that drives brand awareness and sales.
  • Are proactive, fast learners who can work with little or no supervision.
  • If you know you are not ready to work hard and deliver top-notch content, please DO NOT WASTE YOUR TIME APPLYING.

Why This Role Matters

  • Content is the lifeblood of our marketing strategy. As a Visual Content Creator, you will bring our brand to life through compelling videos, graphics, and images that engage our audience on TikTok, Instagram, and Facebook.
  • Your creative efforts will directly drive brand awareness, engagement, and sales.
  • You’ll own the creation process from concept to execution, ensuring every piece of content aligns with our brand and captures the attention of our audience. This is your chance to make a tangible impact in a thriving, fast-paced environment.

What Success Looks Like (Outcomes)
As a Visual Content Creator, you will:

  • Consistently deliver at least 5 high-quality approved creatives daily, tracked and reviewed in our creative tracker.
  • Elevate our social media presence with content optimized for TikTok, Instagram, and Facebook.
  • Drive conversions with visually appealing and persuasive content tailored for Facebook Ads and other platforms.

Key Responsibilities
Content Creation & Social Media Optimization:

  • Create engaging videos, graphics, and images that highlight Vitalvida’s products and benefits.
  • Optimize content for TikTok, Instagram, and Facebook based on platform-specific algorithms.
  • Engage with the audience by responding to comments and sharing relatable behind-the-scenes content.

Collaboration & Branding:

  • Work closely with the marketing team to ensure alignment with branding and marketing objectives.
  • Brainstorm and execute innovative content ideas to boost engagement and sales.

Performance & Accountability:

  • Meet daily creative targets with consistent quality and originality.
  • Analyze content performance metrics and adapt strategies for continuous improvement.

What You Will Learn and Do in Your First 30 Days:

  • Day 1: Orientation on company branding, content guidelines, and creative tracker usage.
  • Weeks 1 – 2: Begin creating 5 creatives daily under supervision, submitting work for feedback and approval. Aim for 4/5 approved creatives consistently, achieving 5/5 approvals before the end of the two weeks.
  • Weeks 3 – 4: Consistently deliver 5 fully approved creatives daily with minimal supervision, demonstrating accountability and quality.
  • Failure to meet expectations during the probation period will result in immediate dismissal.

Qualifications

  • Preferred Candidate: Female content creators (ladies with long natural or relaxed hair are encouraged to apply).
  • Experience: Proven success in creating visual content for TikTok and Instagram. Familiarity with Facebook Ads content requirements is a plus.
  • Bachelor’s Degree or HND in a relevant field with 1 – 2 years of experience.

Skills:

  • Excellent storytelling and design skills.
  • Proficiency in Canva, Adobe Creative Suite, or similar tools.
  • Knowledge of TikTok and Instagram algorithms and best practices.
  • Behavior: Must be well-behaved, proactive, and eager to learn.

What We Expect (Competencies):

  • Confidence on Camera: You’re outgoing and charismatic, comfortable creating relatable and engaging video content.
  • Creativity & Precision: You bring unique ideas to life while maintaining high attention to detail.
  • Ownership Mentality: You take pride in your work and consistently deliver without excuses.
  • Integrity: Focus fully on company work during office hours—moonlighting is not allowed.
  • Proactive & Collaborative: Be a team player who shares ideas and works well with others.

Who Should Not Apply:

  • Those who deliver subpar content and refuse to improve.
  • Lazy individuals who fail to meet creative targets.
  • People with bad attitudes or those planning to freelance on company time.

What We Offer

  • Competitive Salary: N70,000 – N100,000 per month based on experience and performance.
  • Performance-Based Bonuses: Incentives for exceptional output and engagement results.
  • Growth Opportunities: Access to training and development to advance your skills.
  • Supportive Environment: A collaborative workspace that nurtures creativity.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV, portfolio, and links to your TikTok or Instagram profiles to: [email protected] using the Job Title and Your Name as the subject of the mail.

Note

  • Ensure you are serious, creative, and ready to work hard. Lazy or unserious candidates should NOT APPLY.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email:
    • “What is the minimum number of approved creatives you are expected to deliver daily?”

Job Title: Fraud Prevention Officer

Location: Nigeria
Employment Type: Full-time

The Role

  • We are looking for a Fraud Prevention Officer to join our team and ensure that no fraudulent activities occur among staff, delivery agents, or third-party logistics partners.

This Role is Not for Everyone:

  • If you are coming to work to sleep, gist, or surf social media, DO NOT APPLY.
  • If you are already working remotely somewhere else and think you can also work in our office, DO NOT APPLY.
  • If you think you are smart and want to use company time to do side hustles or “moonlight,” DO NOT APPLY.

We are looking for serious people who:

  • Are ready to give 100% and take their job seriously.
  • Are willing to come early, close late, and do whatever it takes to get the job done.
  • Will help the company grow by doing their best every day.
  • If you know you are not ready to work hard and be serious, please, Do not waste your time Applying.

Job Summary

  • The Fraud Prevention Officer will be responsible for proactively identifying, investigating, and preventing fraudulent activities across all aspects of the company’s operations.
  • This includes monitoring employee and delivery agent activities, auditing processes, and implementing controls to safeguard company assets and operations.
  • The ideal candidate must be highly analytical, detail-oriented, and assertive, with a strong sense of integrity.

Key Responsibilities
Fraud Monitoring and Investigation:

  • Monitor activities of staff, delivery agents, and third-party logistics partners to detect and prevent fraudulent behavior.
  • Investigate suspected cases of fraud, theft, or mismanagement within the company’s operations.
  • Conduct background checks on new employees and delivery agents to ensure their credibility.
  • Implement strategies to detect and prevent unauthorized activities, such as mismanagement of funds, missing stock, and inventory manipulation.

Fraud Prevention Across Operations:

  • Inventory Management: Regularly audit stock levels, track inventory movements, and verify records against physical counts. Ensure delivery agents provide timestamped photos and maintain accurate stock trackers.
  • Payment and Financial Transactions: Ensure secure handling of payments, conduct regular reconciliations, and flag any discrepancies in financial records. Verify that delivery agents promptly deposit payments into the company account.
  • Customer Service and Sales: Monitor refunds, discounts, and customer interactions for irregularities. Ensure all customer data is handled securely and not misused.
  • Logistics and Delivery Operations: Verify the accuracy of delivery records, prevent stock diversions, and ensure delivery agents adhere to policies. Use GPS tracking and customer confirmation protocols.
  • Vendor and Supplier Relations: Audit supplier transactions, verify invoices against deliveries, and prevent collusion or kickbacks.
  • Staff Performance and Payroll: Identify ghost employees, fraudulent expense claims, and falsified attendance records. Regularly audit payroll systems for accuracy.
  • Advertising and Marketing: Validate campaign metrics and ad budgets to prevent inflated reports or misuse of funds. Audit external agency contracts for irregularities.
  • Returns and Refunds: Monitor return processes for potential fraud, validate refund claims, and ensure returned stock is accounted for.
  • Technology and Data Security: Implement multi-factor authentication, monitor access logs, and enforce cybersecurity best practices. Prevent unauthorized access to sensitive data.
  • Performance Bonuses and Incentives: Verify bonus claims against performance metrics and ensure KPIs are accurately tracked.

Audit and Compliance:

  • Regularly audit inventory records, financial transactions, and delivery logs to ensure accuracy and integrity.
  • Verify adherence to company policies and procedures across all departments.
  • Ensure delivery agents and staff comply with Service Level Agreements (SLAs) and fraud prevention guidelines.

Policy Enforcement and Education:

  • Educate staff and delivery agents on fraud prevention best practices and the consequences of non-compliance.
  • Collaborate with management to update and improve fraud prevention policies as needed.

Performance Review and Reporting:

  • Create and maintain detailed reports on fraud cases, preventive measures, and resolution outcomes.
  • Analyze patterns or trends in fraudulent activities and recommend actionable solutions to prevent recurrence.
  • Provide weekly updates to management on fraud prevention across all aspects of the business.

Qualifications
Education:

  • Minimum of a Bachelor’s Degree in Accounting, Criminology, Finance, or related fields.

Experience:

  • At least 3 years of experience in fraud investigation, audit, or a related role.
  • Prior experience in e-commerce or logistics industries is a plus.

Skills:

  • Strong analytical and investigative skills.
  • Proficiency in Microsoft Office, inventory systems, and CRM tools.
  • Exceptional communication and interpersonal skills.
  • Knowledge of fraud prevention strategies and legal regulations.

Behavior:

  • Self-motivated, disciplined, and highly ethical.
  • Ability to work under pressure and maintain confidentiality.

What We Expect:

  • Integrity: Absolute honesty and transparency in all activities.
  • Accountability: Take ownership of fraud prevention initiatives and outcomes.
  • Attention to Detail: Ability to spot irregularities in records, processes, and behavior.
  • Assertiveness: Confidence to call out unethical behavior and enforce consequences.
  • Proactive Mindset: Stay ahead by identifying potential vulnerabilities before they are exploited.

What We Don’t Want:

  • Careless individuals who overlook red flags or fail to take decisive action.
  • Biased or fearful individuals who hesitate to investigate and report fraudulent activities.
  • Disorganized workers who cannot keep accurate records or handle multiple investigations simultaneously.
  • Complacent staff who accept explanations without evidence or fail to enforce company policies.
  • Arrogant individuals who dismiss team collaboration and fail to communicate effectively.
  • Overly trusting individuals who fail to verify claims or accept excuses without evidence.
  • Conflict-averse personalities who shy away from addressing fraudulent behavior or enforcing strict policies.
  • Lazy workers who avoid deep investigations or skip important audit steps.
  • Reactive individuals who only act after fraud has occurred rather than proactively identifying vulnerabilities.
  • Emotionally compromised individuals who let personal relationships cloud their judgment or influence their decisions.
  • Excuse-makers who blame external factors instead of taking responsibility for missed fraud prevention targets.
  • Unethical individuals who might turn a blind eye to fraud or collude with those committing fraudulent acts.

What We Offer

  • Competitive Salary (N70,000 – N100,000 monthly) Based on experience and performance.
  • Career Growth: Opportunity to grow within a fast-paced, dynamic organization.
  • Impactful Role: Be a key player in safeguarding the integrity of a growing e-commerce company.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV and a cover letter detailing your fraud prevention experience and why you’re the best fit for this role to: [email protected] using the Job Title and Your Name as the subject of the mail.

Note

  • Ensure you meet the qualifications and are committed to maintaining transparency and accountability.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email:
    • “What is one key fraud prevention strategy for inventory management?”

Job Title: Independent Zoho Expert – Systems and Process Optimization Specialist

Location: Nigeria
Employment Type: Contract (On-site)

Job Summary

  • We are looking for an experienced and skilled Zoho Expert to design, configure, and optimize a fully integrated Zoho One ERP ecosystem tailored to our operations.
  • Are you an expert in Zoho One implementation? Ready to lead a critical project that will transform how businesses operate? We are seeking a skilled Zoho One ERP Expert to design and implement an efficient, automated system that integrates seamlessly across all functions.
  • This is your opportunity to make a lasting impact by driving operational excellence and building scalable solutions.

Why This Role Matters

  • We’re on a mission to streamline and scale our operations to support orders per month. By leveraging Zoho One, you’ll enable us to reduce errors, automate workflows, and create a robust system that aligns with our roadmap for growth.
  • You’ll be at the heart of this transformation, helping us optimize inventory, sales, marketing, and customer support – all while improving fraud prevention and decision-making through analytics.

What Success Looks Like (Outcomes)
As our Zoho One ERP Expert, you will:

  • Successfully migrate and set up Zoho One ERP within the project timeline.
  • Design workflows and automation that reduce operational errors by at least 90%.
  • Deliver a fully functional system that integrates across all business functions, enabling data-driven decisions.

Key Responsibilities

  • Configure Zoho CRM, Inventory, Books, Marketing Automation, Analytics, and Desk to meet business needs.
  • Develop and implement fraud prevention measures and ensure data integrity.
  • Set up automation workflows to optimize inventory, payment reconciliation, and customer engagement.
  • Train team members to use Zoho One effectively, ensuring smooth adoption.
  • Create real-time dashboards and reports to track performance and key metrics.

What We’re Looking For (Competencies)

  • Bachelor’s Degree or HND in a relevant field with 2 – 3 years of experience.
  • Technical Expertise: Proven experience in implementing and configuring Zoho One modules.
  • Problem-Solving Skills: Ability to design efficient workflows and troubleshoot complex system issues.
  • Communication Skills: Strong ability to train and guide non-technical team members on Zoho One tools.

Why You Should Join Us

  • Professional Growth: Work on a high-impact project that will showcase your expertise in system implementation.
  • Ownership & Leadership: Lead the entire ERP implementation process and collaborate with a passionate team.
  • Future Opportunities: Potential for ongoing collaboration post-project to optimize and scale the system further.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV and a short proposal outlining how you’d approach implementing our Zoho One ERP system to: [email protected] using the Job Title and Your Name as the subject of the mail.

Job Title: Landing Page Designer (Elementor with Heatmap Analytics Expertise)

Location: Nigeria
Employment Type: Full-time

Job Summary

  • The queen bee role of this position is conversion – your designs and optimization strategies must consistently turn visitors into customers.
  • As a Landing Page Designer, you will be responsible for designing and optimizing high-converting landing pages using Elementor.
  • Additionally, you will utilize heatmap analytics tools to monitor user behavior, identify friction points, and implement data-driven improvements that maximize conversions.

Key Responsibilities
Conversion-Focused Design:

  • Create high-converting landing pages using Elementor, emphasizing visually compelling designs and strong CTAs.
  • Ensure pages are responsive across all devices and deliver a seamless user experience.

Heatmap Analytics and Optimization:

  • Use heatmap analytics tools (e.g., Hotjar, Crazy Egg, or similar) to track user interactions, scroll depth, and click behavior.
  • Analyze heatmaps and session recordings to identify areas where users drop off or experience friction.
  • Implement changes based on heatmap insights to optimize layouts, CTAs, and other key elements.

Testing and Performance Tracking:

  • Conduct A/B tests to evaluate design variations and determine the most effective approach.
  • Monitor key performance indicators (KPIs) such as bounce rates, time on page, and conversion rates.
  • Continuously iterate designs to improve metrics.

Platform Integration:

  • Integrate landing pages with CRMs, payment gateways, email marketing platforms, and analytics tools.
  • Ensure seamless functionality and data flow across platforms.

Collaboration:

  • Work closely with the marketing and analytics teams to align designs with campaign goals and data-driven strategies.
  • Incorporate feedback from stakeholders to enhance page performance.

Qualifications

  • Bachelor’s Degree or HND in a relevant field.

Experience:

  • 1 – 2 years proven experience designing high-converting landing pages using Elementor.
  • Hands-on experience with heatmap analytics tools (e.g., Hotjar, Crazy Egg, or similar).
  • Portfolio showcasing responsive, conversion-focused landing pages and data-driven improvements.

Skills:

  • Advanced proficiency in Elementor and WordPress.
  • Strong understanding of heatmaps, session recordings, and analytics for optimization.
  • Basic knowledge of HTML, CSS, and JavaScript is a plus.
  • Familiarity with A/B testing tools and platform integrations.

Behavior:

  • Highly self-motivated and detail-oriented.
  • Data-driven with a strong focus on results.
  • Open to feedback and adaptable to evolving requirements.

What We Expect (Competencies):

  • Conversion-Centric Mindset: Every decision you make must prioritize driving measurable results.
  • Heatmap Expertise: Leverage analytics tools to refine designs and ensure maximum conversions.
  • Creative Excellence: Produce designs that are visually appealing and aligned with our brand’s standards.
  • Proactivity: Suggest improvements and implement best practices without being prompted.
  • Accountability: Own the performance of every landing page you create.

What We Don’t Want:

  • Careless designers who fail to monitor user behavior or optimize for conversions.
  • Passive individuals who ignore heatmap data and fail to act on user feedback.
  • Disorganized workers who cannot manage multiple projects or meet deadlines.
  • Complacent staff who settle for low conversion rates and ignore opportunities for improvement.

What We Offer

  • Competitive Salary: Based on experience.
  • Accommodation: In the company’s staff hostel for the right candidate.
  • Growth Opportunities: Opportunities for professional growth and development.
  • Collaborative Environment: A supportive and dynamic work environment.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV, portfolio, and a brief cover letter outlining your experience and qualifications to: [email protected] using the Job Title and Your Name as the subject of the mail.

Note

  • Ensure you meet the qualifications and have a portfolio showcasing your ability to create high-converting landing pages and optimize using heatmap analytics.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email:
    • “What is the primary tool mentioned for designing landing pages in this role?”

Job Title: Logistics Officer

Location: Nigeria
Employment Type: Full-time

The Role

  • We are seeking a proactive, street-smart, and detail-oriented Logistics Officer to oversee and manage the movement of stock across our distribution network.

This Role is Not for Everyone:

  • If you are coming to work to sleep, gist, or surf social media, DO NOT APPLY.
  • If you are already working remotely somewhere else and think you can also work in our office, DO NOT APPLY.
  • If you think you are smart and want to use company time to do side hustles or “moonlight,” DO NOT APPLY.

We are looking for serious people who:

  • Are ready to give 100% and take their job seriously.
  • Are willing to come early, close late, and do whatever it takes to get the job done.
  • Will help the company grow by doing their best every day.
  • If you know you are not ready to work hard and be serious, please, Do not waste your time applying.

Job Summary

  • As a Logistics Officer, your primary responsibility is to ensure the smooth delivery of goods to Delivery Agents (DAs) and monitor the process until the stock is received.
  • You will also recruit, manage, and maintain a bench of DAs in each state, ready to be onboarded at an instant.
  • Ensuring that DAs adhere to company rules, regulations, and systems is critical to the success of this role.

Key Responsibilities
Stock Delivery and Monitoring:

  • Coordinate the timely delivery of stock to DAs and ensure they receive the goods without discrepancies.
  • Monitor the movement of stock until it is confirmed as received by the DAs.
  • Address any delays or issues during the delivery process promptly and effectively.

Recruitment and Management of DAs:

  • Recruit, onboard, and train new DAs, ensuring they align with company policies and operational standards.
  • Maintain a bench of pre-vetted, ready-to-onboard DAs in each state to ensure swift replacement or expansion as needed.
  • Conduct regular meetings with DAs to ensure they are motivated, informed, and aligned with company objectives.
  • Monitor DA performance and enforce adherence to established rules, regulations, and systems.

Process Adherence and Compliance:

  • Ensure all logistics processes are followed correctly, minimizing errors and discrepancies.
  • Implement and enforce company policies and systems for inventory movement and DA operations.
  • Maintain accurate records of stock movement, waybills, DA performance, and the status of the DA bench.

Collaboration and Communication:

  • Liaise with the inventory team to plan stock replenishment schedules and prevent stockouts.
  • Act as the primary point of contact between the company and DAs, ensuring smooth communication.
  • Provide feedback and insights to the management team to improve logistics operations.

Qualifications

  • Education: Minimum of a Bachelor’s Degree or HND in a relevant field.

Experience:

  • At least 2 years of experience in logistics, supply chain management, or managing field agents.
  • Previous experience in e-commerce or FMCG logistics is an advantage.

Skills:

  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal abilities to manage relationships with DAs and waybill personnel.
  • Ability to handle high-pressure situations and resolve conflicts effectively.
  • Leadership skills to recruit, manage, and motivate a team of DAs.
  • Proficiency in Microsoft Office Suite.

What We Expect (Competencies):

  • Integrity: Must be honest and reliable in handling company stock and funds.
  • Proactivity: Take initiative to address logistical issues and DA-related challenges without being prompted.
  • Accountability: Ensure stock movement, inventory records, and DA management are accurate and up-to-date.
  • Street Smartness: Navigate effectively through parks, manage waybill personnel, and handle motor boys tactfully.
  • Leadership Skills: Confidently manage and motivate DAs to perform at their best while adhering to company policies.
  • Resourcefulness: Build and maintain a reliable bench of DAs to ensure instant onboarding when needed.

What We Don’t Want:

  • Careless individuals who fail to monitor stock levels or neglect discrepancies.
  • Disorganized workers who struggle to keep accurate records of stock movement and DA performance.
  • Timid or biased individuals who cannot communicate effectively with DAs, motor boys, or waybill personnel.
  • Staff who ignore rules, accept excuses without evidence, or fail to enforce company policies.
  • Lazy people who don’t take their work seriously or aren’t willing to go the extra mile.
  • People with a negative attitude who refuse to take ownership of their tasks.
  • If you fit into any of these, DO NOT APPLY.

What We Offer

  • Competitive salary (N70,000 – N100,000 monthly) based on experience.
  • Accommodation in the company’s staff hostel for the right candidate.
  • Opportunities for professional growth and development.
  • A supportive and dynamic work environment.

Application Closing Date
30th January, 2025.

How to Apply
Interested and qualified candidates should send their CV and a brief cover letter outlining your experience and qualifications to: [email protected] using the Job Title and Your Name as the subject of the mail.

Note

  • Ensure you meet the qualifications and are ready to commit to a full-time, on-site role.
  • Task: To confirm that you’ve read this job ad thoroughly, include the answer to the following question in your email:
    • “What is the importance of maintaining a bench of DAs in this role?”
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