Jobs/Vacancies
Vacancies at Pinnah Foods Limited
Pinnah Foods Limited is a proudly indigenous food company dedicated to expanding and redefining the Nigerian Restaurant Landscape. Currently owning two distinct brands,The Ice Cream Factory;a Premium Ice Cream & Dessert Brand and Yin Yang Express; a Chinese Quick Service Restaurant brand. Incorporated in Nigeria in 2009 as a 100% Nigeria brand, we are committed to excellent products and service delivery, amazing customer relations, and indeed the great tasting experience from our array of delightful recipes.
We are recruiting to fill the position below:
Job Title: Brands and Communications Specialist
Location: Nigeria
Employment Type: Full-time
Responsibilities
- Execute initiatives for creative marketing campaigns/events aimed at increasing brand awareness and sales performance.
- Implementation of marketing strategy in alignment with strategic business objectives.
- Assist in outbound or inbound marketing activities in various areas (market research, data analysis,branding ideas,campaign execution,promotional materials, advertising copies, graphics design,events planning etc.).
- Supervise the smooth execution of all events in line with agreed plans and directives.
- Implement plans and initiatives for strategic business partnerships andexternal contractual agreementsin line with the direction of the marketing department.
- Manage relationships with technology service providers (e.g. website management, website payment platforms, whatsapp order taking services, etc) to ensure optimal performance & contractual compliance. Manage SLAs and resolve issues to ensure vendor services meet business needs.
- Liaise with external vendors to execute campaigns and promotional events in line with the direction of the marketing plan.
- Provide reports on the performance of marketingactivities and assess against company goals (KPIs).
- Suggest new initiatives and strategies to increase brand awareness,revenue and ROI of the business.
- Brainstorm and develop ideas for creative marketing campaigns.
- Analyze marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies.
- Conduct market research & analysis to identify customer trends, competitor offerings and demographic data.
- Collaborate with other departments to coordinate brand awareness and marketing efforts.
- Ensure alignment with brand standards of all marketing-related material.
- Responsible for ensuring that the customer journey across all channels (outlets, website, third party platforms, whatsapp, social media, etc.) is seamless and optimised at every touchpoint.
- Monitor 3rdparty platforms (Glovo, Chowdeck, etc) to ensure maximum visibility and proper brand representation.
- Scheduled outlet visits to ensure compliance to brand image and guidelines.
- Oversee the smooth running of the centralised whatsapp customer experience centre.
- Ensure that response to customer complaints/feedback (across all channels) are made in a timely manner and meets stipulated guidelines e.g. brand tone, speak, etc.
- Responsible for relationship management and communications with influencers.
- Responsible for growing our customer marketing database.
- Undertake other tasks of the marketing plan as assigned by your line manager.
Qualifications
- Bachelor’s or Master’s degree in Marketing, Communications, Advertising, Business Management or similar field.
- Minimum of 5 years relevant experience, with at least 2 years in a leadership role.
- Proven track record of developing and executing successful brand and marketing strategies.
- Data Savvy. Proven ability to analyze complex data and translate insights into actionable strategies.
- Understanding of SEO, SEM, social media marketing, and content marketing.
- Proficiency in marketing tools and software, including CRM systems, and data analytics tools.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.
Application Closing Date
25th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Quality Assurance / R&D Manager
Location: Nigeria
Employment Type: Full-time
Responsibilities
Quality Assurance:
- Develop and implement a comprehensive Food Safety Management System (FSMS) aligned with industry standards and regulatory requirements (e.g., HACCP, ISO).
- Establish and maintain rigorous quality standards for all ingredients, products, and processes, ensuring consistency and adherence to recipes and specifications.
- Lead and oversee the quality assurance team, including training, performance management, and development.
- Conduct regular audits and inspections of facilities, equipment, and processes to identify and address potential hazards and non-conformities.
- Implement and manage a robust food safety and quality training program for all employees, including proper handling, storage, and preparation techniques.
- Analyze food safety incidents, conduct root cause analysis, and implement corrective and preventive actions to prevent recurrence.
- Develop and implement quality metrics and dashboards to monitor performance, identify trends, and drive continuous improvement initiatives.
- Collaborate with operations, purchasing, and supply chain teams to ensure quality control throughout the entire supply chain.
Research & Development:
- Lead the development and implementation of the R&D roadmap, aligning with company strategic objectives and market trends.
- Conduct market research and competitor analysis to identify emerging consumer preferences, food trends, and potential menu innovation opportunities.
- Develop and manage a portfolio of R&D projects, including concept development & Standardization, recipe testing, ingredient sourcing, and pilot testing in restaurants.
- Collaborate with teams to develop new menu items, recipes, and processes that meet quality, cost, and consumer demand targets.
- Explore and implement innovative food preparation technologies, automation, and efficiency improvements.
- Conduct consumer taste tests and feedback gathering to ensure new products resonate with target audiences.
- Develop and implement cost-effective solutions for new menu items and processes, ensuring profitability and sustainability.
Team Leadership and Collaboration:
- Lead and manage a team of quality assurance and R&D professionals.
- Cross functional collaboration and interdepartmental synergy.
- Provide training and support on quality assurance and R&D procedures.
Qualifications/Experience
- Bachelor’s or Master’s degree in Food Technology, Food Science & Nutrition, Nutrition & Dietetics, Quality Management or a related science field
- Central Production Experience: 3-5 years’ experience in managing central production for a quick-service restaurant or food establishment is highly valued.
- Food Industry Knowledge: In-depth knowledge of food safety, quality control, and production processes.
- Chinese Cuisine Expertise: Familiarity with Chinese cuisine and cooking techniques is essential.
- Leadership Experience: Proven leadership experience, with a track record of managing teams and driving results.
Skills:
- Food Safety and Quality Control
- Production Planning and Management
- Team Leadership and Development
- Inventory Management and Cost Control
- Communication and Problem-Solving
- Time Management and Organization
- Adaptability and Flexibility.
Application Closing Date
16th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Internal Audit & Compliance Manager
Location: Nigeria
Employment Type: Full-time
Key Responsibilities
- Develop and implement internal audit and compliance policies, procedures, and programs in accordance with regulatory requirements and industry best practices.
- Conduct periodic internal audits to assess the effectiveness of internal controls, identify areas of risk, and ensure compliance with company policies and procedures.
- Manage the internal audit officers and provide necessary direction for the team.
- Evaluate the adequacy of existing internal controls and recommend enhancements to mitigate risks and improve operational efficiency.
- Audit of inventory, central production process and outlet operations to ensure that all materials issued for production are used for the intended purpose & report any loss and wastage.
- Collaborate with department heads to develop action plans to address audit findings and monitor the implementation of corrective measures.
- Periodic review of the adequacy and effectiveness of the company’s internal control processes to ensure reliability and integrity of financial and management information and proper safeguarding of assets.
- Reporting findings to senior management on any issues relating to compliance/internal controls.
- Provide recommendations to management on controls as well as take responsibility for overseeing its implementation to reduce wastage and ensure a fraud free environment.
- Provide guidance and training to employees on internal controls, compliance requirements, and ethical standards.
- Prepare comprehensive audit reports detailing findings, recommendations, and corrective actions taken.
- Serve as a liaison between management and internal stakeholders on compliance related matters.
Qualifications
- Bachelor’s degree in accounting, finance, business administration, or a related field.
- Professional accounting certification (e.g., ICAN, ACCA, ACA).
- Minimum of 4 years experience in an internal audit/ compliancesupervisoryfunction in multi-site operations -preferably inthe Hospitality/ Food & Beverage Industry.
- Keen attention to detail.
- Strong analytical skills with the ability to assess complex processes, identify risks, and propose practical solutions.
- Excellent communication and interpersonal skills, with the ability to interact effectively with individuals at all levels of the organization.
- Detail-oriented with strong organizational and project management skills.
- Experience in the use of Odoo, SAGE or any similar accounting software.
- Proficiency in Microsoft Office suite (particularly MS Excel).
Application Closing Date
25th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
