Jobs/Vacancies
Vacancies at OptiHuman Consulting Limited
Vacancies at OptiHuman Consulting Limited
OptiHuman Consulting Limited – Our client in various sectors are recruiting suitably qualified candidates to fill the following positions below:
Job Title: Head, Human Capital
Location: Lagos
Job Summary
- As the Head, Human Capital, you are responsible for overseeing all aspects of Human Capital practice and processes, and ensuring the proper implementation of the company’s strategy and objectives.
- You are also responsible for promoting corporate values and culture, and enabling success through job design, recruitment, performance management, training and development, employee relations and talent management.
Responsibilities
- Design, direct, and manage company-wide processes of organizational development that addresses issues such as personnel forecasting, workforce development, employee retention, organizational design, welfare andcompensation and benefits
- Establish and implement standard recruiting and hiring practice; ensure the recruitment of superior workforce across the Group within a specified time frame
- Review and lead the implementation of Performance Management System by carrying out periodic performance appraisals and employee development programs; give recommendations as required
- Establish an employee training system/program that addresses the training needs of all staff; conduct orientations, facilitate in house and external trainings as at when required to improve employee productivity
- Develop and review policies that will promote best practices, positive behaviour among employees and enhance employee’s productivity
- Monitor and enforce the organization’s culturethat supports the attainment of the company’s goals and promotes employee satisfaction; conductperiodic surveys to improve processes and stay up to date with information and best practices in Human Capital Management
- Minimize risk and protect the interest of employees and the company in accordance with the company’s Human Capital Policies and statutory regulations
- Maintain management guidelines by preparing, updating, and recommending human capital policies and procedures; develop and review policies to guide the company’s overall operation activities
- Manage the process of organizational planning that evaluates the company’s structure, job design, and personnel
- Maintain a pay plan by conducting periodic pay surveys; schedule and conduct job evaluations prepare pay budgets; recommend, plan, and implement pay structure revisions; monitor all pay practices for effectiveness and affordability
- Maintain historical human capital records by designing a filing and retrieval system, keeping past and current records
- Develop and monitor annual budgets with respect to training programs, employee welfare, benefit administration, employee recognition and reward, and company’s philanthropic giving in line with the company’s financials
- Promote effective communication amongst employees and within the Group
Requirements
- Minimum of a First Degree in a related field, a Master’s Degree is an advantage
- Minimum of 8 years relevant experience working in generalist HR environment
- Professional certifications/memberships are an added advantage (ACIPM, SPHRI, CIPD etc.)
- Ability to maintain and handle sensitive and confidential information
- Trackrecord of handling restructing, change management and organizational design
- Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development
- Excellent employee relations and peromance management knowledge
- Skillful in the use of HRIS and data analytics tools
- Excellent Manpower planning strategies
- A transformative leader with cognate experience in talent management
- Good knowledge of facilitating training and designing learning and development programs
- Knowledge of data analysis and reporting
- Excellent organizational and leadership skills
- Outstanding communication and interpersonal skills
- Diligent and firm with high ethical standards.
Application Closing Date
29th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Our Client is a luxury hotel in Lagos, offering various hospitality services and amenities for the great experience of their guests.
They are recruiting to fill the position below:
Job Title: Hotel Reservation Agent
Location: Victoria Island, Lagos
Job Description
- As a critical component of the hospitality industry, hotel reservation agents play a crucial role in ensuring that hotel guests have a positive experience.
- Typically, hotel reservation agents are responsible for managing customer inquiries, making reservations, and managing booking changes.
Responsibilities
- Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations
- Providing customers with information about the hotel’s accommodation options, rates, and amenities
- Processing reservations, cancellations, and modifications using reservation software
- Collecting and processing payments from guests
- Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met
- Updating and maintaining customer information in the reservation system
- Providing guests with directions and recommendations for local attractions and restaurants
- Interact with customers and handling complaints.
Requirements and skills
- Candidates should possess an ND qualification in Hospitality or related disciplines with 2+ years proven experience as a Front Desk Agent / reservations in an Hotel.
- Experience with hotel reservations software is a must
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
- Ability to resolve the clients’ issues promptly
- Good data entry skills.
Application Closing Date
29th December, 2024.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.
Job Title: Hotel Front Office Agent
Location: Victoria Island, Lagos
Specific Responsibilities
- Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Register arriving guests and assign rooms.
- Provide customer services and handle administrative duties that are routine and straightforward, such as the check-in and check-out of guests, handling guest concerns.
- Promptly answering telephone calls using a positive attitude, giving out clear information and using good communication skills.
- Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests through attention to detail and recognition.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary.
- Maintain an inventory of vacancies, reservations and room assignments.
- Provide basic data entry and transactions handling services for the Front Office within a property.
- Process guest departures, calculate charges and receive payments.
- Balance cash and complete balance sheets, cash reports and related forms,
- Follow established procedures and policies when completing tasks.
- Receive, sorts and distribute incoming mails
- Observe and report security issues to management immediately.
- Ensuring all guests’ information is accurate and up to date.
- Maintain a high level of professionalism in all aspects of job performance in accordance with our Values of Respect, Excellence, Curiosity and Stewardship.
- Demonstrate a customer service attitude with internal/external contacts.
- Produce statistics and reports on company’s data as standard format.
Requirements
- The Ideal candidate should hold a Bachelor’s Degree in any related discipline.
- 3+Years experience as a Hotel Front Desk Officer.
- Advanced communication, organizational, interpersonal and customer service skills.
- Must be able to work as a team as well as an individual.
- Proven experience as front desk representative, agent or relevant position.
- Exceptional communication skills both written and oral.
- Highly organized, results oriented with the ability to be flexible and work well under pressure.
- Professional attitude and appearance
- Working knowledge of Word, Excel and other computer related programs.
Application Closing Date
29th December, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.
Our client is a foremost Travel Management Company operating across the country, with a reputation for delivering excellent customer service to travel agents, corporate and individual clients.
They are recruiting to fill the position below:
Job Title: Senior Human Capital Executive
Location: Lagos
Employment Type: Full-time
Job Description
- As the Senior Human Capital Executive, you are responsible for providing support in the various Human Capital generalist functions, which include employee entry, development, and exit activities, as well as activities with relevant statutory bodies.
Specific Responsibilities
- Assist the Human Capital Manager with generalist HC matters, including recruitment and staffing of superior workforce across the Group within a specified time frame, reviewing and developing policies and procedures, compensation and benefits, employee performance, punctuality and absence compliance management, and exit management, and recommending changes
- Assist in the set-up and preparation of performance review exercises and appraisals, and employee development programs, and give recommendations as required
- Set up and execute an annual employee training system; conduct orientations, facilitate in house and external trainings as at when required that will improve employee productivity
- Assist in the review of policies that will promote best practices and behaviour among employees and enhance employees’ productivity; seek and resolve employee grievances
- Assist in enforcing the company’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction; carry out periodic surveys to improve method and stay up to date with information and best practices in Human Capital Management
- Inform employees of benefits by studying and assessing benefit needs and trends; recommend benefit programs
- Assist in protecting the interest of employees and the company in accordance with the company’s Human Capital Policies and government laws and regulations
- Maintain the work structure by updating job requirements for all positions to meet the requirement of the unit and achieve the objective of the organization
- Maintain historical human capital records by designing a filing and retrieval system, regularly reviewing the status and accuracy of any applicable HRMS
- Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; participate in professional societies
- Promote effective internal communication and engagement amongst employees and within the Group
- Perform other role-related duties as may be assigned by the Human Capital Manager
Requirements
- Minimum of a First Degree in a related field
- Professional certifications/memberships are an added advantage
- Minimum of 4 years’ relevant experience working in generalist HC environment
- Broad knowledge and experience in employment law, compensation, organizational planning,
- Ability to maintain and handle sensitive and confidential information
- Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development
- Knowledge of data analysis and reporting
- Excellent organizational skills
- Outstanding communication and interpersonal skills
- Diligent and firm with high ethical standards
- Positive and result-oriented attitude
- Commitment to see tasks and activities to the end
- Technology driven and excellent use of HC softwares and applications applicable, including MS or
Google Products - Taking initiative and being focused.
Compensation
Attractive.
Benefits:
- HMO, STAFF BUS,Work Anniversary voucher etc.
Application Closing Date
30th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only qualified and selected candidates will be contacted.
Job Title: Human Capital Manager
Location: Lagos
Employment Type: Full-time
Job Description
- As the Human Capital Manager, you are responsible for providing operational support in the various Human Capital generalist functions, which include employee entry, development, and exit activities, as well as activities with relevant statutory bodies.
Responsibilities
- Assist in the design and support the implementation of company-wide processes of organizational development that addresses issues such as recruitment, workforce and development, employee retention, welfare, and compensation and benefits
- Implement standard recruiting and hiring practice; ensure the recruitment of superior workforce across the Group within a specified time frame
- Support the implementation of a Performance Management System by carrying out periodic performance appraisals and employee development programs; give recommendations as required
- Assist in the set-up of and implement an employee training system/program that addresses the training needs of all staff; conduct orientations, facilitate in house and external trainings as at when required that will improve employee productivity
- Update policies that will promote best practices and behaviour among employees and enhance employee’s productivity; hear and resolve employee grievances: counsel employees and supervisors and ensure strict adherence to the company’s code of conduct
- Support in enforcing the company’s culture so that it supports the attainment of the company’s goals and promotes employee satisfaction
- Maintain defined employee benefits programs and inform employees of benefits by studying and assessing benefit needs and trends
- Minimise risk and protect the interest of employees and the company in accordance with the company’s Human Capital Policies and government laws and regulations
- Manage the process of organizational planning that evaluates the company’s structure, job design, and personnel
- Maintain the work structure by updating job requirements for all positions to meet requirements and achieve the objective of the organization, and regularly update the competency framework
- Maintain a pay plan by conducting periodic pay surveys; schedule and conduct job evaluations; prepare pay budgets; monitor and schedule individual pay actions; and implement pay structure revisions; monitor all pay practices for effectiveness and cost containment
- Maintain historical human capital records by designing a filing and retrieval system, keeping past and current records; and regularly reviewing the status and accuracy of any applicable HRMS.
- Conduct and analyse exit interviews for retention and improvement purposes; recommend changes
Requirements
- Minimum of a First Degree in a related field, a Master’s Degree is an advantage
- Professional certifications/memberships are an added advantage
- Minimum of 5 years’ relevant experience working in generalist HC environment
- Ability to maintain and handle sensitive and confidential information
- Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development
- Knowledge of data analysis and reporting
- Excellent organizational and leadership skills
- Outstanding communication and interpersonal skills
- Diligent and firm with high ethical standards
- Positive and result-oriented attitude
- Commitment to see tasks and activities to the end
- Technology driven and excellent use of HC software and applications applicable, including MS or Google Products
- Taking initiative and being focused
Compensation
- Attractive
- Benefits: HMO, STAFF BUS, Work Anniversary voucher etc.
Application Closing Date
30th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only qualified and selected candidates will be contacted.
Our client operates in the finance sector, providing access to financing, investment opportunities, wealth management and other financial solutions to individuals and SMEs.
They are recruiting to fill the position below:
Job Title: Human Resources & Legal Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Participates in the development and implementation of the Human Resource Strategic Plan
- Monitors service levels and quarterly data reports to adjust the human resource plan as required
- Ensures all necessary human resource policies, programs, and procedures are developed and implemented in accordance with best human resources practices
- Serves as a legal resource to the senior management team on human resource issues and initiatives
- Collaborates with other departments to manage legal risk and ensure legal compliance in business activities
- Develops, Implements, and manages an appropriate employee recognition program
- Establishes policies and procedures/mechanisms for performance management; provides consultation and support to managers and supervisors with respect to performance management and staff disciplinary decisions
- Ensures the appropriate maintenance of Human Resources Employee data including the integrity of data in the HRIS/information management systems, in consultation with IT, as appropriate
- Manages relationships with external legal counsel and regulatory authorities
- Ensures consistent application of all compensation and benefits policies and practices across the agency
Requirements
- Bachelor’s Degree, L.L.B. combined with a minimum of three years’ experience of law practice
- Proven working experience as an HR Manager
- Advanced knowledge of legislation governing human resources and labour relations such as the Employment Standards Act, Labour Relations Act, Pay Equity Act, Human Rights Code
- Professional qualifications such as CIPM, SPHRI, CIPD etc
- Two or more years post call-to-bar experience
- Competency in developing learning framework and PM strategies
- Demonstrable experience with Human Resources metrics
- Knowledge of HR systems and databases
- Female gender is specifically required for internal diversity purposes
Salary
N400,000 – N500,000 monthly.
Application Closing Date
15th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
