Jobs/Vacancies
Recruitment at PalmPay Limited
Recruitment at PalmPay Limited
PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Social Media Marketing Operation Officer
Location: Nigeria
Employment Type: Full Time
Job Summary
- The Social Media Marketing Operations Specialist will be responsible for managing and optimizing PalmPay’s Wealth social media presence to drive engagement, brand awareness, and customer acquisition.
- This role involves planning and executing social media strategies, monitoring campaign performance, and ensuring seamless coordination of social media marketing activities across platforms for Wealth Business Department.
Responsibilities
- Be responsible for the operation of official accounts of PalmPay wealth on platforms such as Facebook, TikTok, YouTube, and Instagram etc.
- Take charge of the fan operation of official accounts, including increasing the number of fans, enhancing fan activity, and maintaining fan relationships.
- Create and release promotional content of PalmPay wealth on social media.
- Collaborate with KOLs (Key Opinion Leaders) and KOCs (Key Opinion Consumers) to expand the awareness and brand influence of PalmPay wealth.
- Conduct joint activities with cooperative financial institutions, integrate the marketing resources of both parties for co-marketing.
Requirements
- Have more than 5 years of work experience in social media-related fields and hold a bachelor’s degree or above.
- Possess good communication and business skills, and be able to cooperate well with influencers, media, and financial institutions.
- Have a good sense of the Internet, and those with media and influencer resources will be given priority.
- Be highly goal-oriented, with a strong sense of work responsibility and self-motivation.
- Have a financial background or a strong interest in financial management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Risk Manager
Location: Nigeria
Employment Type: Full Time
Key Duties and Responsibilities
- Conduct assessments to define and analyze possible risks
- Evaluate the gravity of each risk by considering its consequences
- Audit processes and procedures
- Develop risk management controls and systems
- Design processes to eliminate or mitigate potential risks
- Create contingency plans to manage crises
- Evaluate existing policies and procedures to find weaknesses
- Prepare reports and present recommendations
- Help implement solutions and plans
- Evaluate employees’ risk awareness and train them when necessary
- Identify and assess risks inherent in the company’s products, services, processes, and systems (e.g., cyber risks, financial fraud, regulatory compliance, and credit risks).
- Collaborate with various departments to ensure that effective risk mitigation measures are in place across all areas of the business.
- Ensure that adequate safeguards, firewalls, and data protection measures are in place to protect both customer and company data.
- Regularly review regulatory changes and advise senior management on the potential impact on the company’s risk profile.
- Develop, implement, and maintain an Enterprise Risk Management (ERM) framework that aligns with industry best practices and company objectives.
- Ensure that risk-related policies and procedures are clearly documented and accessible to relevant stakeholders.
- Prepare and present comprehensive risk reports to the executive team, board of directors, and regulatory authorities as required.
- Develop and maintain business continuity and disaster recovery plans to ensure operational resilience in the event of a disruption or crisis
- Collaborate with the compliance, legal, finance, IT, and operations teams to ensure that risk management efforts are integrated throughout the organization.
Education and Work Experience
- A bachelor’s degree in Finance, Business, Risk Management, or a related field. A master’s degree or professional certifications (e.g., FRM, PRM, or CRM) is preferred.
- Must have completed NYSC
- 5-6 years of experience in KYC/AML process, compliance, operations, risk & control functions
- Strong knowledge of fintech regulations and their impact on the business.
- Experience in cybersecurity risk management, financial risk modeling, and compliance regulations.
- Previous experience working with senior leadership to develop risk management strategies.
Key Requirement / Skills:
- Strong analytical and problem-solving skills with the ability to assess and mitigate complex risks.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams.
- Familiarity with risk management tools and software, as well as financial and business modeling.
- Knowledge of enterprise risk management (ERM) frameworks and best practices.
- Ability to stay updated with the latest trends, regulations, and technology developments in the fintech space.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: IT Project Manager
Location: Nigeria
Employment type: Full Time
Responsibilities
- Collaborate with management and stakeholders to define project goals, scope, and deliverables.
- Develop comprehensive project plans outlining tasks, timelines, resources, and budget allocation.
- Lead and manage project teams, delegating tasks and ensuring efficient project execution.
- Monitor project progress, identify and mitigate risks, and implement corrective actions when necessary.
- Track project budget and resource allocation, making adjustments as needed.
- Facilitate communication between team members, stakeholders, and upper management.
- Prepare and deliver regular progress reports, highlighting achievements, roadblocks, and solutions.
- Develop and maintain performance dashboards and reports to track key product metrics and KPIs.
- Transition service including transition planning and support, release/deployment management, service validation and testing, change management, service asset and configuration management, and knowledge management.
- Operate service including event management, incident management, request fulfillment, access Ability to work in a team environment involving matrix organizations.
- Resolve conflicting high-priority requirements.
- Communicate the needs of others effectively.
- Gather and analyze facts, draw conclusions, define problems, and suggest solutions. Ability to conduct training and informational sessions. Ability to communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives. Ability to maintain favorable public relations and perform problem/issue resolution
- Manage project changes by updating plans, communicating impacts, and ensuring stakeholder alignment.
- Evaluate project outcomes and identify areas for improvement in future endeavors.
Qualifications
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- Proven experience as a Project Manager, Business Analyst, or similar role in the fintech industry.
- Strong analytical skills with the ability to interpret complex data and generate actionable insights.
- Familiarity with fintech products, trends, and regulatory landscape in Nigeria.
- Proficiency in data analysis tools (e.g., Excel, SQL, Postman, APIs) and product management platforms.
- Excellent communication and interpersonal skills for effective cross-functional collaboration.
- Detail-oriented mindset with a passion for driving user-centered product enhancements.
- Ability to adapt in a fast-paced, dynamic startup environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Business Compliance Officer
Location: Nigeria
Employment Type: Full Time
Job Summary
- We are seeking a diligent and proactive Business Compliance Officer with 2-3 years of experience to join our team.
- The successful candidate will play a key role in ensuring the company operates in full compliance with regulatory requirements and internal policies while supporting business objectives.
- As part of our compliance team, you will be responsible for monitoring activities, conducting risk assessments, and fostering a culture of compliance across the organization.
Key Responsibilities
Regulatory landscape Knowledge:
- Maintain a strong understanding of local and international regulatory frameworks governing the payment services industry.
- Ensure adherence to relevant regulations, including AML/CFT guidelines, data protection laws, and industry standards applicable to payment service providers.
- Monitor changes in the regulatory environment and update internal policies accordingly.
Policy Development and Implementation:
- Assist in drafting, reviewing, and updating compliance policies, procedures, and manuals.
- Ensure effective implementation of compliance programs across departments.
Risk Management:
- Conduct risk assessments on business activities and recommend mitigating measures.
- Support the identification and reporting of compliance-related risks.
Monitoring and Reporting:
- Monitor transactions and business operations for unusual activities, escalating concerns as necessary.
- Prepare and submit compliance reports to management and regulatory authorities as required.
Training and Awareness:
- Conduct training sessions to promote compliance awareness among employees.
- Provide guidance to teams on compliance-related matters.
Collaboration and Support:
- Work closely with business, legal, and technical teams to align compliance goals with business operations.
- Assist in regulatory audits and inspections, ensuring timely resolution of any issues raised.
Incident Management:
- Investigate compliance breaches or incidents and recommend corrective actions.
- Maintain records of incidents and follow up on remedial actions.
Qualifications and Requirements
Educational Background:
- Bachelor’s degree in Law, Business Administration, Finance, or a related field.
- Relevant certifications such as DCP, CAMS, or ICA are an advantage.
Experience:
- 2-3+ years of experience in compliance, regulatory affairs, or risk management, preferably within the banking and payment services or fintech industry.
Skills and Competencies:
- Strong understanding of regulations and payment services compliance requirements.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills to engage with stakeholders at all levels.
- Attention to detail with the ability to handle confidential information.
- Proficiency in using compliance tools and software for monitoring and reporting.
Other Requirements:
- Demonstrated ability to work independently and as part of a team.
- Knowledge of local and international regulatory frameworks governing payment service providers.
- Commitment to ethical standards and integrity in all actions.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Regulatory / LEA Liaison Officer – Entry Level
Location: Nigeria
Employment Type: Full Time
Job Summary
- We are seeking a motivated and detail-oriented Regulatory and Law Enforcement Agency (LEA) Liaison Officer to join our compliance team.
- This entry-level position is ideal for a dynamic individual eager to build a career in regulatory compliance and liaison functions within the payments industry.
- The successful candidate will assist in maintaining strong relationships with regulatory bodies and law enforcement agencies, ensuring smooth communication and compliance with applicable laws and regulations.
Key Responsibilities
Regulatory Compliance Support:
- Assist in coordinating with regulatory authorities to ensure timely submission of required reports and documentation.
- Support the implementation and monitoring of compliance programs to meet regulatory requirements.
LEA Liaison:
- Act as a point of contact for law enforcement agencies regarding requests, investigations, or inquiries.
- Facilitate timely responses to LEA requests, including providing requested documentation and information.
Documentation and Record-Keeping:
- Maintain accurate and up-to-date records of regulatory submissions and communications with regulatory bodies and LEAs.
- Ensure proper documentation of all LEA-related activities for audit and compliance purposes.
Collaboration:
- Work closely with internal teams, including legal, compliance, and operations, to gather and verify information required by regulatory bodies or LEAs.
- Provide updates to management on regulatory and LEA engagement activities.
Monitoring and Reporting:
- Monitor industry developments and updates from regulators to ensure the organization remains informed of changes in the regulatory landscape.
- Assist in preparing reports and summaries of regulatory and LEA engagements for management review.
Training and Awareness:
- Participate in training programs to understand the regulatory and LEA landscape in the payment services industry.
- Support the compliance team in promoting awareness of regulatory obligations within the organization.
Qualifications and Requirements
Educational Background:
- Bachelor’s degree in Law, Business Administration, Criminology, or a related field.
- Certification in compliance or regulatory affairs is a plus but not mandatory.
Experience:
- 0 -1 year of experience in regulatory compliance, legal, or liaison roles.
- Previous internships or volunteer experiences in related fields will be an advantage.
Skills and Competencies:
- Basic understanding of regulatory requirements and compliance frameworks in the payment services industry.
- Strong communication and interpersonal skills to engage with regulators, law enforcement agencies, and internal stakeholders.
- Excellent organizational and multitasking abilities.
- Attention to detail and a proactive approach to tasks.
- Ability to handle confidential and sensitive information with discretion.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Other Requirements:
- Eagerness to learn and grow in a dynamic regulatory environment.
- Strong ethical standards and a commitment to compliance principles.
- Familiarity with payment service operations or financial services is a plus.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
