Jobs/Vacancies
Hiring at CareOne Clinics
CareOne Clinics is a patient-focused healthcare provider dedicated to delivering high-quality, accessible, and affordable medical services. Our mission is to provide exceptional, personalized care in a compassionate and professional environment. We offer a wide range of healthcare services, from primary care and preventive medicine to chronic disease management, always putting the patient’s needs at the forefront of everything we do.
We are recruiting to fill the position below:
Job Title: Clinic Manager
Location: Lekki, Lagos
Employment Type: Full Time
Position Summary
- This role will be responsible for overseeing day-to-day clinic operations, managing, supervising and evaluating staff and volunteers, ensuring quality patient care, implementing hospital policies and ensuring business development strategies, to ensure that all goals and objectives are accomplished in accordance with policies and procedures.
- He/She will work under the direction of the MD Clinic and Administration to ensure all compliance and quality requirements are met.
- The role will ensure that there is consistently high standards of administrative service to patients irrespective of their referral route, which is embedded throughout the culture and working practices of the team.
Job Description
- Manages and oversees the administrative operations of the clinic and staff
- Provide a timely, efficient and courteous provision of Outpatient services to the agreed standards of the department, taking account of the patient/clients clinical, physical and cultural needs
- Develop, implement, and maintain clinic policies and procedures
- Ensure that all policies and procedures function in accordance with state & federal laws as well as all regulatory bodies
- Supervise clinical staff members ensuring patient scheduling, registration, financial counseling, data entry and processing, and cash posting meet high standards
- Ensures that both Front and Back office process the patients timely and appropriately.
- Promote and deliver excellent customer service
- Responsible for the providing excellent service to the high-profile patients while they are attending the clinic
- Maintain strong and effective relationships and dialogue with all practicing consultants who deliver patient services
- Take an innovative approach to the development of services, maximising the use of digitalization to deliver excellent customer service
- Handles and resolves patients’ complaints/grievance as per policies and procedures.
- Monitors productivity and receivables
- Monitor new enrollment and ensures member retention
- Ensure the clinics site and medical records are always prepared for internal an external audits and inspection.
- Seeks opportunity to collaborate with other agencies in promoting the clinics services.
- Managing internal and external communications, and answering queries about the clinic
- Maintain call and surgery schedule for providers
- Monitor purchase and restock office supplies
- Ensure all facility equipment are fully functional, otherwise report to the appropriate PIC
- Ensures dissemination of information to the clinic staff, providers and other divisional manager on any updates and/or changes of clinics protocols
- Attends management and staff meetings and other meetings as requested.
- Responsible for assuring accurate and timely entries of pertinent medical information on all patients: telephone encounters, reports and medical records from outside facilities, progress notes, refills/prescriptions, no-shows, and cancellations.
- Assist in the development and implementation of special clinic projects.
- Maintains Patient and employee confidentiality
- Ensuring that effective policies and procedures are in place and updated in line with regulations.
- Support and engage in the recruitment of new staff members
- Manage, train and motivate new clinic staff from time to time
- Maintain staff work schedule to ensure adequate staffing and vacation schedule
- Coordinate community events and information in conjunction with the Marketing team
- Keeping up to date with tenancies, liaising with managing agents and 3rd parties where required
- Assist in the development and implementation of special clinic projects Maintain a positive working relationship with staff.
- Ensure training and implementation of occupational and health safety procedures
- Check email upon arrival every morning
- Other duties as assigned by MD Clinical & Administration, Medical Director, or Board of Directors.
Job Requirements
- HND, BSc or BA in Business, Management, or a related field of study.
- Healthcare management experience.
- 0 – 2 years of experience
- Microsoft Office/Word/Excel/Outlook
- Excellent Communication Skills
- Excellent Customer Service Skills
- Ability to work as a team player and work independently
- Excellent interpersonal communication, problem solving , and conflict resolution skills.
- Possession of analytical decision-making skills necessary to quickly assess and resolve complex logistical, technical, and patient care problems and issues.
- Ability to train, motivate, and supervise subordinate staff.
- Ability to address and manage conflict in a direct and professional manner.
- High emotional intelligence as evidenced by ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.
Salary
N100,000 – N150,000 monthly.
Application Closing Date
4th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Human Resources Executive
Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- Human Resources Executive is tasked with responsibilities connected with employee and resource management.
- The Human Resource Executive assists the HRM in the implementation of the company’s policies, recruitment, document and onboarding, disciplinary procedures, performance management, attendance and leave management while ensuring the company continues to meet its business and organizational target.
Responsibilities
- Implementing and managing HR policies and procedures
- Managing recruitment and selection process, including resume screening, scheduling interviews, and conducting background checks, documentation, onboarding and job-related training
- Request offers for new intakes and handling of the documentation process
- Prepare HR documents, like employment contracts, and new hire guides and maintain recruitment quotas of each department
- Organizing orientation programs for new intakes
- Conducting performance evaluations and providing feedback to employees
- Addressing employee relations issues and resolving conflicts
- Ensuring compliance with labor laws and regulations
- Preparing and presenting HR-related reports to management
- Managing employee exit processes
- Foster cross-functional relationships and ensure managers and employees are properly connected
- Advice and counsel management and employees on work related issues
- Supporting departmental heads to ensure effective and continuous work flow for the business
- Preparation of payroll, compensation and benefits
- Preparation of monthly dashboards
- Respond to employees’ queries about HR-related issues, policies etc.
- Managing and updating of HR database; employee list, sick leaves, maternity leave, casual and annual leaves.
- Gathering of attendance, lateness report, absenteeism reports
- Work closely with HR manager to improve work relationships, build morale and increase productivity and retention.
- Prepare comprehensive reports to the HR Manager
- Conducting 7s safety trainings for all staff
- Organizing and carrying out training and development programs for all staff and managers
- Participates in and organize HR projects such as team bonding, monthly meetings, staff birthdays etc.
- Handling promotion, transfers, exit interviews and exit clearance documentation.
- Handling HMO and Pension related issues for staffs.
- Other duties as assigned by the HR Manager.
Job Requirements
- Bachelor’s Degree in Human Resources Management or related field.
- 0-2 years of experience in HR or a related field.
- Familiarity with HR-related laws and regulations.
- Proficiency in microsoft office suite.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- bility to maintain a high level of confidentiality.
- Detail-oriented and able to prioritize tasks.
Salary
N100,000 – N150,000 Monthly.
Application Closing Date
4th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Radiographer
Location: Lekki, Lagos
Employment Type: Full-time
Position Summary
- As a Radiographer, you will operate imaging equipment, position patients, and capture high-quality images of the internal structures of the body for diagnostic purposes.
- Your role involves ensuring patient safety, following protocols and procedures, and collaborating with other healthcare professionals to deliver accurate and timely imaging services in order to prevent ill-exposure to ionizing radiation.
Job Description
- Prepare and position patients for diagnostic imaging procedures, explaining the procedure, providing instructions, and ensuring patient comfort and safety.
- Operate radiographic equipment, such as X-ray machines, CT scanners, MRI scanners, and ultrasound machines, to capture images of the body’s internal structures.
- Select appropriate imaging techniques, settings, and parameters based on the specific diagnostic requirements, patient characteristics, and physician instructions.
- Position and immobilize patients using appropriate devices, such as immobilization devices, sandbags, or protective shields, to ensure optimal image quality and minimize motion artifacts.
- Align imaging equipment and adjust settings to focus on the area of interest and capture clear and accurate images while minimizing radiation exposure to patients and personnel.
- Monitor patients during imaging procedures, observing for signs of discomfort, distress, or adverse reactions, and responding promptly to ensure patient safety and well-being.
- Review captured images to ensure quality, clarity, and diagnostic value, retaking images if necessary to achieve optimal results.
- Maintain accurate patient records, documentation, and imaging files, entering relevant information into electronic medical records (EMRs) or picture archiving and communication systems (PACS)
- Manage and maintain unit pre-set inventory standards for medicines, consumables, solutions, equipment and supplies
- Manage patients and attendants constructively and honestly and manage their grievances
- Collaborate with radiologists, physicians, and other healthcare professionals to interpret imaging results, discuss findings, and develop appropriate treatment plans for patients.
- Adhere strictly to CAREONE’s ethical standards, medical protocols, safety procedures, and regulatory requirements for radiation protection, infection control, and patient confidentiality in accordance with healthcare standards and guidelines
- Perform routine maintenance and calibration of imaging equipment, troubleshooting equipment malfunctions, and reporting issues to appropriate personnel for repair or service.
- Engaging in ongoing professional development to stay informed about advances in radiologyWrite up imaging reports and report on cases to multidisciplinary team meetings
- Participate in quality assurance and improvement activities, such as image quality assessment, peer review, and performance evaluation, to ensure compliance with standards and optimize imaging services.
- Ensuring patient confidentiality and respecting patient rights and privacy
- Demonstrate professionalism, integrity, and empathy in all interactions with patients, colleagues, and stakeholders,
- Other duties as assigned by Medical Officer, Clinic Manager, MD Clinical and Administration, Medical Director or Board of Directors.
Requirements
- HND degree in Medical Imaging Technology, Medical Radiography, Radiologic Technology
- 0-2 years of industry/clinical experience
- Full registration with the Radiographers Registration Board of Nigeria with valid practice license.
- Proficient in general radiography techniques including X-ray, MRI, and ultrasound.
- Patient positioning skills
- Strong written and oral skills including computer literacy in the main processing, spreadsheet and presentation graphics programs.
- Knowledge of anatomy, physiology, and medical terminology relevant to diagnostic imaging procedures and interpretation
- Effective interpersonal and communication skills
- Ability to work independently and collaboratively in a fast-paced healthcare environment, managing multiple priorities and tasks effectively while maintaining accuracy and professionalism.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Medical Laboratory Scientist
Location: Lekki, Lagos
Employment Type: Full-time
Position Summary
- As a Medical Laboratory Scientist, you will play a vital role in the healthcare system by conducting a wide range of laboratory tests, interpreting results, and providing accurate and timely diagnostic information to healthcare providers.
- Your role involves operating laboratory equipment, following established protocols and quality control measures, and maintaining laboratory safety standards.
Job Description
- Perform a variety of laboratory tests and analyses on patient specimens, including blood, urine, tissue, and other bodily fluids, using manual and automated techniques and equipment.
- Prepare and handle patient samples, following established procedures for sample collection, processing, labeling, and storage to ensure accuracy, integrity, and traceability of specimens.
- Operate and maintain laboratory instruments, such as microscopes, centrifuges, analyzers, and other specialized equipment, performing routine maintenance, calibration, and troubleshooting as needed Conduct quality control and quality assurance procedures to verify the accuracy, precision, and reliability of test results, documenting and addressing any deviations or discrepancies according to laboratory protocols.
- Analyze test results, interpret findings, and prepare reports or summaries for review by healthcare providers, documenting and communicating results accurately and confidentially.
- Collaborate with clinical professionals, including medical officers, nurses, and pathologists, to discuss test results, clinical findings, and patient care plans, providing expertise and guidance as needed.
- Participate in multidisciplinary team meetings, case conferences, and patient consultations to contribute to diagnostic decision-making and treatment planning Maintain laboratory safety protocols and standards, including proper handling and disposal of biohazardous materials, adherence to infection control measures, and compliance with regulatory requirements Stay updated on advances in laboratory technology, testing methodologies, and medical research, participating in continuing education, training programs, and professional development activities Assist in the development and validation of new laboratory tests, procedures, and protocols, collaborating with laboratory management and research teams to improve diagnostic capabilities and patient care.
- Collaborate with laboratory management and administration on budgeting, inventory management, and procurement of supplies, reagents, and equipment.
- Communicate effectively with patients, caregivers, and other clinical professionals, providing instructions, explanations, and support regarding laboratory tests and procedures.
- Demonstrate professionalism, integrity, and empathy in all interactions with patients, colleagues, and stakeholders, maintaining confidentiality and respecting patient rights and privacy.
- Maintaining confidentiality and respecting patient rights and privacy.
- Participate in continuing education and professional development Adhere strictly to CAREONE’s ethical standards, medical protocols, SOPs, and regulations. Maintain a clean and organized work environment.
- Other duties as assigned by MD Clinical and Administration, Medical Director or Board of Directors.
Requirements
- Bachelor’s Degree in Medical Laboratory Science, Clinical Laboratory Science, or a related field
- 0 – 2 years of industry/clinical experience
- Certification as a Medical Laboratory Scientist (MLS) or Medical Technologist (MT)
- Strong knowledge of laboratory techniques, procedures, and instrumentation used in clinical chemistry, hematology, microbiology, immunology, and other laboratory disciplines.
- Good organizational and time management skills.
- Proficiency in laboratory information systems (LIS), electronic medical records (EMR), and other healthcare software applications
- Ability to work under pressure in a fast-paced environment.
- Effective interpersonal and communication skills
- Strong customer service skills.
- Strong problem-solving skills.
- Strong attention to detail in specimen and sample handling.
Application Closing Date
18th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Medical Officer
Location: Lekki, Lagos
Employment Type: Full-time
Position Summary
- The Medical Officer is responsible for applying medical knowledge and skills in providing high-quality medical care to patients, diagnosing and treating patients, disease prevention, conduct medical examinations, prescribing medication, provide health education and counselling and promoting overall wellness of patients It will involve collaborating with other clinical professionals to ensure comprehensive patient care and adhering to medical protocols and standards.
Job Descriptions
- Perform patient assessment, physical examinations, order/perform necessary laboratory and diagnostic tests
- Prescribe and dispense medications in compliance with the organization’s established medical protocols and monitor patient responses.
- Work with other members of the management team to implement new clinic operating processes and systems to enhance patient flow, improve clinic administration and facilitate operating excellence.
- To undertake ward rounds, make an entry in the patient’s notes as appropriate or any other patient examinations, communication or procedures.
- Relating with patients’ relatives / caregivers on present state of health and further management.
- Undertaking within your level of experience and competence, certain medical procedures required by your senior colleagues or specialists.
- Prompt incident reporting, review and manage patient grievances and implement measures to address them
- Liaise with consultants and specialists on patients’ medical condition
- Prepare clinics for audits inspection from various health and safety agencies
- Strictly adhere to universal precautions as established by the Nigeria Center for Disease Control and Prevention, Occupational Safety and Health Administration
- Maintain strict patient confidentiality
- Complete documentation of patient findings and recommendations at the end of each visit according to established protocols
- Maintain awareness of current clinical treatment and information in the assigned area.
- Admit patients to the wards only when necessary.
- Adhere strictly to the organization’s ethical standards, medical protocols, SOPs, and regulations.
- Educate patients and their families about medical conditions and treatments.
- Encourage health maintenance and promotion through counseling and awareness activities.
- Conduct thorough medical assessments and examinations of patients.
- Develop and implement personalized treatment plans for patients.
- Monitor and provide general follow up care to patients
- Training of staff and providing health talks to patients
- Conducting internal quality checks at the hospital from time to time
- Providing emotional support to patients and relatives.
- Other duties as assigned by MD Clinical & Administration, Medical Director, or Board of Directors.
Requirements
- Bachelor’s Degree in Medicine and Surgery, MBBS
- 0-2 years of industry/clinical experience
- Valid Registration and license by the medical board.
- Strong commitment to care of patients and general customer service.
- In-depth clinical and empathetic skills
- Strong written and oral skills including computer literacy in the main processing, spreadsheet and presentation graphics programs.
- Medical knowledge
- Effective, interpersonal and communication skills
Application Closing Date
18th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Nurse
Location: Lekki, Lagos
Employment Type: Full-time
Position Summary
- An outpatient nurse observes patients on a regular basis and charts symptoms and progress. It is the responsibility of an outpatient nurse to report changes and concerns to, Medical directors, Clinic Managers, physicians and specialists.
Job Description
- Provide comprehensive nursing care to patients, including assessment, planning, implementation, and evaluation of patient care.
- for drawing blood, checking vital signs, monitoring blood pressure, temperature, and pulse, and ensuring that IV lines are maintained Assist medical officers and specialists during, examinations and treatments, vaccinations.
- Assist medical officers and specialists in preparing patients for medical procedures such as minor surgeries, and diagnostic tests and ensuring all necessary equipment and supplies are available
- Responsible for administering medications as prescribed, ensuring proper dosage and compliance with treatment regimens and monitoring patients for adverse reactions
- Closely monitor patients’ progress and document their observations, treatments, and any changes in health status for accurate record-keeping.
- Educating patients and their families about their medical conditions, treatment options, and self-care techniques to promote overall well-being
- Engage in telephone triage, providing advice and guidance to patients who seek medical assistance over the phone.
- Perform wound care, including cleaning and dressing changes, for patients with injuries or surgical wounds.
- Ensuring the functionality of ward and associated facilities daily
- Ensuring documentation of post-operative note
- Providing emotional support to patients and relatives.
- Maintain strict patient confidentiality To undertake ward rounds, make an entry in the patient’s notes as appropriate or any other patient examinations, communication or procedures.
- Adhere strictly to CAREONE’s ethical standards, medical protocols, SOPs, and regulations. Maintain a clean and organized work environment.
- Other duties as assigned by MD Clinical and Administration, Medical Director or Board of Directors
Requirements
- Bachelor’s Degree in Nursing (BSN)
- 0-2 years of industry/clinical experience
- Registered Nurse (RN) with a current practicing license.
- Excellent clinical skills with a strong focus on patient-centered care.
- Comfortable using basic technology including laptops and tablet devices
- Ability to work under pressure in a fast-paced environment.
- Effective interpersonal and communication skills.
- Strong customer service skills.
- Strong problem-solving skills.
Application Closing Date
18th December, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online
