Vacancies in a Newly built and Exquisite Hotel

Job Title: Plumber

Location: Choba (Uniport), Rivers

Key Responsibilities

• Read blueprints and drawings to understand or plan the layout of plumbing, waste disposal and water supply systems.
• Cut, assemble and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring).
• Install and maintain water supply systems.
• Locate and repair issues with water supply lines (e.g., leaks).
• Repair or replace broken drainage lines, clogged drains, faucets etc.
• Repair domestic appliances (e.g., washing machines) and fixtures (e.g., sinks), etc.
• Install and maintain gas and liquid heating systems (air–conditioning units, radiators etc.).
• Install waste disposal and sanitary systems with well–functioning DWV systems.

Qualifications / Competencies

• Diploma from a Trade School or successful completion of Apprenticeship.
• Proven experience as a plumber.
• Solid understanding of water distribution and disposal systems in residential, commercial and industrial buildings.
• Working knowledge of heating and ventilation systems as well as appliances
• Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, plungers, etc.).
• Good communication and interpersonal skills.
• Friendly with a great deal of patience
• Good physical condition and strength with the ability to work in awkward spaces.
• Valid license to practice profession.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resume / CV to: [email protected] using the job title as the subject of the mail.

Note

• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• We don’t discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws”.

Job Title: General Manager (Expatriate – Lebanese, Indian or Chinese)

Location: Choba (Uniport), Port Harcrout, Rivers

Key Responsibilities
Strategic Planning and Business Development:

• Develop and execute business strategies to achieve revenue, profit, and customer satisfaction goals.
• Identify opportunities for growth, including new markets, partnerships, and service offerings.
• Regularly assess market trends, competitor performance, and guest preferences to adapt and innovate services.
• Financial Management and Budgeting:
• Prepare and manage the hotel’s budget, ensuring revenue targets are met while controlling expenses.
• Analyze financial reports, including income statements, profit-and-loss statements, and forecasts to make data-driven decisions.
• Implement cost-saving initiatives and oversee capital expenditure projects, maximizing profitability without compromising service.

Guest Experience and Service Quality:

• Set and maintain high standards for guest services, ensuring that every guest interaction enhances satisfaction and loyalty.
• Monitor guest feedback through surveys, reviews, and direct communication, using insights to improve services.
• Resolve guest issues promptly and professionally, ensuring that they feel valued and that their needs are met.
• Operations Management:
• Oversee day-to-day operations, ensuring that all departments (housekeeping, front desk, F&B, maintenance, etc.) work efficiently and collaboratively.
• Develop and enforce standard operating procedures (SOPs) to maintain quality, safety, and efficiency across the hotel.
• Conduct regular audits and inspections to ensure facilities are well-maintained and meet brand and regulatory standards.

Sales and Marketing Oversight:

• Work closely with the sales and marketing team to attract new guests, increase occupancy, and boost revenue.
• Oversee promotional strategies, including social media, advertising, events, and partnerships to maximize visibility and bookings.
• Develop and implement revenue management strategies to optimize room rates, occupancy, and seasonal pricing.

Human Resources and Staff Development:

• Participate in the Recruiting, training, and management of hotel staff, fostering a positive work culture and high performance across all teams.
• Develop leadership training programs and mentorship opportunities to build strong managers and employee engagement.
• Address staffing needs, conduct performance evaluations, and handle disciplinary actions in compliance with HR policies.

Financial and Performance Reporting:

• Provide regular reports to owners or corporate stakeholders, covering financial performance, operational status, and strategic initiatives.
• Track key performance indicators (KPIs) such as occupancy rate, average daily rate (ADR), revenue per available room (RevPAR), and guest satisfaction scores.
• Use data to identify trends, address challenges, and make informed adjustments to operations and budgeting.

Safety, Security, and Compliance:

• Ensure the hotel complies with all health, safety, and regulatory requirements, including fire safety, hygiene, and employment laws.
• Implement and monitor security measures to safeguard guests, staff, and property.
• Conduct regular training on emergency procedures, including evacuation plans, and ensure all staff are well-prepared for emergencies.

Property and Facilities Management:

• Oversee maintenance and upkeep of the property, ensuring facilities are in excellent condition for guest comfort and safety.
• Manage preventive maintenance schedules and coordinate major renovations or upgrades as needed.
• Monitor energy consumption and implement sustainable practices to reduce the hotel’s environmental footprint.

Brand and Standards Compliance:

• Ensure that all aspects of the hotel align with brand standards and uphold the hotel’s reputation and brand image.
• Conduct regular quality checks and staff training to ensure consistency in guest service and overall experience.
• Stay updated on brand initiatives, adopting new standards or programs to enhance the guest experience.

Community Engagement and Corporate Social Responsibility:

• Build relationships with the local community, participating in events, supporting local businesses, and promoting tourism.
• Implement and promote corporate social responsibility (CSR) initiatives, such as sustainability practices or charitable activities.
• Represent the hotel at industry events, conferences, and meetings, strengthening the hotel’s presence and reputation.

Technology and Innovation:

• Evaluate and implement new technology solutions to streamline operations, enhance guest service, and improve staff efficiency.
• Use property management systems (PMS), customer relationship management (CRM), and other tools to monitor operations and guest interactions.
• Stay updated on industry innovations, from automated check-ins to energy-saving technologies, to keep the hotel competitive.

Owner and Stakeholder Relations:

• Maintain open and transparent communication with the hotel’s ownership or corporate office, providing updates on financial and operational
• performance.
• Ensure alignment with ownership goals and expectations, including profitability, service standards, and brand initiatives.
• Prepare and present business plans, projections, and investment opportunities to owners or stakeholders.

Qualifications / Competencies

• A University Degree in Hotel Management or a related field with experience in opening, managing or re-positioning a hotel with a clear track record.
• Excellent computer system skills.
• At least 10 to 20 years of experience in the 4-Star or 5-Star hotel, with international experience. And 5 to 10 years of experience as a General Manager or Assistant General Manager.
• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
• Available to work when needed, including weekends, holidays, and nights.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resume / CV to: [email protected] using the job title as the subject of the mail.

Note

• Applicants MUST be resident in Nigeria or be willing to relocate if successful.
• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• We don’t discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws”.

Job Title: Assistant General Manager

Location: Choba (Uniport), Port Harcrout, Rivers

Key Responsibilities

• Assist the Manager in daily hotel operations, including guest services, staff supervision, and problem resolution.
• Coordinate with department heads to ensure seamless operations across all hotel functions.
• Monitor performance metrics and implement improvements to enhance guest satisfaction.
• Handle guest complaints and feedback professionally, escalating issues to the Manager when necessary.
• Ensure compliance with hotel policies, health, and safety regulations.
• Participate in staff recruitment, training, and scheduling to maintain a skilled and motivated team.
• Oversee inventory and supply management, ensuring all resources are adequately stocked.
• Prepare reports and updates for the Manager on operational performance and areas for improvement.

Qualifications / Competencies

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• Excellent computer system skills.
• At least 5 to 8 years proven experience in a supervisory or managerial role within the hospitality industry.
• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple tasks efficiently and work under pressure.
• Knowledge of hotel management software and operational procedures.
• Exceptional organizational skills and attention to detail.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resume / CV to: [email protected] using the job title as the subject of the mail.

Note

• Applicants MUST be resident in Nigeria or be willing to relocate if successful.
• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• We don’t discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws”.

Job Title: Public Area Attendant

Location: Choba (Uniport), Rivers
Slot: 4-6 Openings

Key Responsibilities

• Thorough cleaning of assigned locations with compliance with the checklist.
• Responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying the Manager of any issues.

Responsibilities

• Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.
• Follow laid down standard operating procedures for cleaning.
• Keep facilities and common areas clean and maintained.
• Vacuum, sweep, and mop floors.
• Clean and stock restrooms.
• Clean up spills with appropriate equipment.
• Notify managers of room snags or repairs.
• Ensure room amenities are available in guest rooms before check-in.
• Collect and dispose of trash.
• Assist guests when necessary.
• Keep linen room stocked.
• Properly clean upholstered furniture.
• Any other duties that may be assigned by the Manager.

Qualifications / Competencies

• Minimum of SSCE / O’levels.
• Minimum of 3 years of experience as a Housekeeper.
• Previous experience as a Housekeeper.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resumes / CVs to: [email protected] using the job title as the subject of the mail.

Note

• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We don’t discriminate on the basis
• of disability, veteran status or any other basis protected under federal, state or local laws”.

Job Title: Chef de Partie

Location: Choba (Uniport), Port Harcourt – Rivers
Number of Staff: 4-6

Key Responsibilites

• The successful candidate will be responsible for overseeing a specific section of the kitchen, preparing and cooking menu items to the highest standards, and maintaining a clean and efficient working environment.
• Section Management: Oversee a specific section of the kitchen, such as sauces, vegetables, or meats.
• Menu Preparation: Prepare and cook menu items to the highest standards, including presentation and plating.
• Kitchen Operations: Maintain a clean and efficient working environment, adhering to health and safety regulations.
• Inventory Management: Assist with inventory management, including ordering and stocking ingredients.
• Staff Supervision: Supervise and train junior kitchen staff, including Commis Chefs and Kitchen Porters.
• Recipe Development: Assist with recipe development, including researching new ingredients and cooking techniques.

Qualifications / Competencies

• Culinary Education: Diploma or degree in culinary arts or related field.
• Kitchen Experience: Minimum 2-3 years of experience in a commercial kitchen, preferably in a senior role.
• Leadership Skills: Proven leadership skills, including staff supervision and training.
• Food Safety Certification: Food safety certification, such as HACCP or equivalent.
• Communication Skills: Excellent communication skills, including verbal and written communication.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resume / CV to: [email protected] using the job title as the subject of the mail.

Note

• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• We don’t discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws”.

Job Title: Restaurant Supervisor

Location: Choba (Uniport), Port Harcourt, Rivers
Number of Staff: 3

Key Responsibilities

• As the Restaurant Supervisor, you will be responsible for supervising the front-of-house staff, maintaining high service standards, and contributing to the overall success of our establishment.
• Develop a good customer relation by being polite at all times which will create a good impression on all the potential customers.
• Ensure Menu posting is done properly thereby assisting management in the outcome of monthly Customer Reviews and sales reporting.
• Encourages training for team members through an agreed training plan.
• Assigning duties to employees as needed to ensure smooth F&B operations.
• Training new employees on F&B operations.
• Ensure the use of current Standard Operations Procedures by all team members within the department.
• Be able to work within any section within the Food and Beverage department and providing a safe, healthy and secure environment.
• Be responsible for managing the time keeping records for all team members on your shift and submit the weekly roaster to the restaurant manager.
• Ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation.
• Attend to customer complaints or issues, resolving matters as expediently as possible.
• Get feedback from your customers and forward it to the management so that they can implement them and improve on the services.
• Work with the store keeper and procurement officer to take Inventory, stock taking and requisition for both restaurant and bar items.

Qualifications / Competencies

• University Degree / HND in Business Administration, Social Science or equivalent.
• Experience in hospitality business for a good number of years.
• Conversant with the use of Point of Sales as we presently use EPOS.
• Understands the food menu and have the knowledge of basic restaurant set up.
• Having an understanding about variety of drinks and how the bar should be run.
• Able to do stock take and inventory by supervising other team in order to make report weekly and monthly.
• Work Experience: 2-5 years’ experience in similar position.
• A high level of personal cleanliness and a degree of physical fitness.
• Able to pay attention to details, plan your time and work well under pressure.
• Punctuality, reliable and self-motivated.
• Dependable, flexible, focus and having good initiative in doing your work.
• Provide exceptional Customer Service and requires great mathematical skills.
• Be friendly, efficient and speedy.
• Excellent communicator due to multiple tasks being carried out at the same times.
• Able to work well in a team and enjoy working with people.
• Flexibility to work evenings, weekends, and holidays as required.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resumes / CV to: [email protected] using the Job Title as the subject of the mail.

Note

• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• We don’t discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws”.

Job Title: Front Office Manager

Location: Choba (Uniport), Port Harcrout, Rivers

Key Responsibilities

• The Front Office Manager will oversee all guest-facing operations, manage key sales channels, and implement strategies to increase revenue and guest satisfaction.
• This role requires a blend of hospitality expertise, sales acumen, and team leadership.
• Front Office Operations: Supervise Front Office/Guest Service Team, uphold high service standards, and ensure guest satisfaction through seamless daily operations.
• Revenue Optimization: Manage and Monitor all Revenue Generating platforms (e.g., Booking.com, Airbnb) for optimal listing performance, applying strategic pricing, and implementing promotions and direct booking incentives to maximize occupancy and guest spending.
• Customer Relationship Management: Build long-term relationships with guests and corporate clients through effective CRM and loyalty programs.
• Team Leadership & Training: Lead, train, and develop the front office team to enhance performance and meet organizational goals.
• Guest Experience Excellence: Provide a seamless and personalized guest experience by managing check-ins, check-outs, and promptly addressing inquiries, ensuring a warm and welcoming environment.
• Efficient Reservations Management: Oversee all aspects of guest reservations, cancellations, and special requests, ensuring accuracy and a meticulous attention to detail in managing bookings.
• Operational Oversight: Ensure the front office operates smoothly and efficiently, maintaining the ambiance and standards expected at a luxury property.
• Conflict Resolution: Respond to guest concerns or issues swiftly, exercising sound judgment to maintain a positive experience and resolve any challenges.
• Sales Operations: Develop sales strategies and Collaborate with the Sales Department for revenue optimization.
• New Property Onboarding: Collaborate across teams to integrate new properties, update SOPs, train staff, and launch promotional campaigns to ensure organizational standards.
• Reporting and Analysis: Generate performance reports, analyze trends, and recommend strategic improvements to management.
• Interdepartmental Collaboration: Work closely with Guest Experience, Operations, AND marketing teams, aligning efforts to enhance guest experience.

Qualifications / Competencies

• Bachelor’s Degree in Hospitality, Business, or a related field
• 5 years of experience and above in a managerial or senior front desk/office role within luxury hotels, high-end short let apartments, or premium hospitality settings.
• Strong knowledge of OTA platforms and CRM systems strategy
• Demonstrated ability to lead and motivate a team, with a focus on guest satisfaction and operational efficiency.
• Familiarity with hospitality management software and strong command of Microsoft Office Suite.
• Exceptional verbal and written communication skills, with a focus on professionalism and discretion.
• Willingness to work flexible hours, including weekends and holidays, to meet operational demands.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resume / CV to: [email protected] using the job title as the subject of the mail.

Note

• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• We don’t discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws”.

Job Title: Laundry Attendant

Location: Choba (Uniport), Rivers
Slot: 5-7 Openings

Key Responsibilities

• Responsible for washing, drying, ironing, and storing bed sheets, duvets, linens, and other hotel fabrics.
• Handling guest laundry requests when needed, ensuring the highest standards of cleanliness and presentation.
• Maintaining a hygienic and welcoming environment for our guests.
• Sort, wash, dry, iron, and store laundry, including guest clothing and linens, while maintaining cleanliness and quality standards.
• Operate and maintain laundry equipment safely, ensuring functionality and hygiene.
• Organize and label items for efficient delivery and storage.
• Inspect laundered items for stains or damage and report issues promptly.
• Assist guests with laundry requests and collaborate with housekeeping to meet operational needs.
• Adhere to company policies, safety regulations, and report equipment issues promptly.

Qualifications / Competencies

• Minimum of a Secondary School Certificate (SSCE).
• Proven experience in a laundry or housekeeping role (hospitality industry preferred).

Skills:

• Ability to operate laundry equipment and handle cleaning chemicals safely.
• Strong attention to detail and organizational skills.
• Good physical stamina and the ability to lift and move heavy items.
• Excellent time management and multitasking abilities.

Attributes:

• Reliable and punctual.
• Team player with a positive attitude.
• Commitment to providing excellent service and maintaining high standards.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.

Method of Application
Interested and qualified candidates should send their updated Resumes / CVs to: [email protected] using the job title as the subject of the mail.

Note

• We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We don’t discriminate on the basis
• of disability, veteran status or any other basis protected under federal, state or local laws”.