Jobs/Vacancies
Recruitment at IT Horizons Group
Recruitment at IT Horizons Group
IT Horizons Group is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT). In addition, we have the ability to update with latest trends and requirements of our esteemed clients. Our company established in 2010, had been driven by innovations and excellence, and with its rapid rate of success and customers’ requirements, we were fully incorporated into a private limited company in 2012 with the aim of helping organizations in achieving their goals by providing optimum technological solutions while reducing total cost of ownerships.
We are recruiting to fill the position below:
Job Title: Team Lead Network & Collaboration Engineer
Location: Nigeria
Employment Type: Full-time
Job Summary
- As a network and collaboration engineer, you will be responsibility for deploying, manage and support enterprise networks.
- Configure, install, support, and troubleshoot voice, video and enterprise network equipment.
- Your role will include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems, as necessary.
- Oversee and execute planned network maintenance activity while minimizing impact to services.
- You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers.
- Provide technical leadership on operational and project related work.
- Design and implement plans to introduce new technology into the voice, video and enterprise networks while minimizing network outages and insuring a seamless end-user experience.
- Collaborate with assigned team responsible to maintain and enhance the overall performance and availability of network infrastructure solutions to include data, video, voice, and wireless.
- Analyze technologies and recommend upgrades/changes based on assessments of the organization’s current and future network technology needs. In this role, you will be responsible for designing and deploying enterprise solution architecture, coordinating installations and migrations, and managing SLAs for IP telephony applications.
- You may also be required to troubleshoot LAN and WAN hardware systems and respond to customer inquiries. Performance of the solutions will be evaluated from time to time as deem fit by the organization.
- You will be part of a team that is responsible for designing and developing scalable solutions that is in line with customer requirement. You will be involved in project delivery and support activities from time to time as deem fit.
Job Responsibilities
- Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
- Oversee and execute planned network maintenance activity while minimizing impact to services.
- Provide technical leadership on operational and project related work. Design and implement plans to introduce new technology into the voice, video and enterprise networks while minimizing network outages and insuring a seamless end-user experience.
- Conduct thorough analysis of service results and respond to any escalated service delivery issues in a timely manner.
- Design solutions and create implementation and support models for technology encompassing a specific specialization or platform.
- Configure, install, support, and troubleshoot voice, video and enterprise network equipment.
- Work effectively with other IS teams and outsourcing provider(s) to ensure technology solutions are effectively managed and performed.
- Review reports to ensure all services are completely and successfully delivered. Proactively intervene to correct problems when they are encountered. Use metrics to improve processes.
- Assist in the development of voice and video network operations processes, procedures, and documentation.
- Interface with the business users to elicit and define network communications requirements.
- Perform other duties as requested.
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
- Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
- Design and implementation of new solutions and improving resilience of the current environment.
- Analyzing existing VoIP networks and computer systems.
- Developing architecture plans for voice and data services.
- Installing network hardware modules including IP and PBX communication servers.
- Designing and implementing Cisco Unity systems.
- Troubleshooting VoIP network issues.
- Analyzing and upgrading network security systems and protocols
Professional Certificates
- CCNP (Cisco Certified Network Professional), CCNP – Collaboration (Cisco Certified Network Professional – Collaboration), Security (Cisco Certified Network Professional – Security), ITIL, MSCA, MSCE.
Experience:
- CCNP level certification. Substantiated experience may substitute.
- Cisco Unified Border Element (CUBE) and SIP Trucking
- Cisco UC Manager Automation
- Cisco Voice IOS Gateways with H.323, MGCP
- Cisco Jabber, WebEx, Zoom, etc.
- Cisco Contact Center (UCCX/PCCE)
- Analytical and problem- solving ability.
- Cisco Unity Voicemail
- Cisco Telepresence Management Suite (TMS), Telepresence Server
- Cisco IP Phones
- In-depth understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Hands-on experience with monitoring, network diagnostic and network analytics tools
Application Closing Date
10th January, 2025.
Method of Application
Intereted and qualified candidate should forward CV to: [email protected] using the job title as subject of the email.
Note: Only qualified candidate will be contacted.
Job Title: Team Lead, Project
Location: Nigeria
Employment Type: Full-time
Job Summary
- This position is responsible for the delivery of all projects and excellent service delivery to all the company support customers within the agreed Service Level Agreement.
- You are ultimately responsible for achieving IT Horizons Limited’s goals of delivering quality projects and maintaining a consistence satisfactory experience with all support customers.
- This will entail ensuring projects are delivered to time, on cost and quality for all IT Horizons present and future customers.
- You will be responsible for ensuring the company chosen project methodology is abided by.
- You will give accounts on project cost, ensuring profitability.
- You are also responsible for quality delivery and gives updates when required on status of project assigned. You will also take leadership in project delivery that includes both internal and external resource.
Job Responsibilities
- Establishes and monitors adherence to Head & Service delivery as well as planning & controls standards
- Oversees the tracking, development, and implementation of innovations in Project Management, Service delivery and Quality Assurance
- Ensures products and services are purchased in the most cost- and time-efficient manner.
- Coordinates project activities of and external vendors to ensure services delivered consistently meet customers’ expectation.
- Measure progress of work against weekly target, work/project scope and deliverables.
- Ensures the delivery of services to customers within the agreed scope of work and timeline.
- Provide accurate documentation of project and services delivered to customers on the departmental online repository.
- Liaises with sub-contractors and 3rd party service providers on the strict guidelines given to them to meet customer expectations
- Develops full-scale project execution plans and related communication documents
- Ensure projects are delivered within scope, cost and time committed to customer.
- Reviews and tracks progress against revenue and targets; analyze sales/revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes
- Works closely with other internal departments and stakeholders through proper communications to ensure client expectations are met.
- Proactively works with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company
- Develops and delivers progress reports, proposals, requirements documentation and presentations for the Executive leadership
- Trains, motivates, and supervises project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks.
Qualifications
- PMP qualified or another Project Management Certification (PRINCE II etc.) desirable.
- Relevant management qualification or training.
- Experience in working as a Project Manager in the ICT industry or ICT Consulting.
Application Closing Date
31st December, 2024.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the job title as the subject of the email.
Job Title: Team Lead, Security
Location: Nigeria
Job Summary
- You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Cyber Security and Networks Infrastructure.
- You will architect for other areas of solution as the company deem fit from time to time.
- Your goal is to win the customer with innovative solutions that solve customers’ problem at a price point that gives competitive edge without compromising quality and integrity.
- You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
- You will guide the company on technology trends on areas you manage from time to time.
- You will be responsible for achieving the financial target of the business for area of solution you manage.
- Performance of the solutions will be evaluated from time to time as deem fit by the organization.
- You will be part of a team that is responsible for designing and developing scalable (network & security) solutions that is in line with customer requirement.
Job Responsibilities
- Engaging customers via email, phone, physical meetings for initial requirement gathering.
- Strong knowledge of Network and Security Solutions.
- Basic knowledge of Compute, Backup/DR, System and Microsoft Solutions.
- Maintain strong relationships with OEMs, in-market field sellers, partner under your area of coverage.
- Keep up to date with various OEM product announcements and sales incentives and programsunder your area of coverage.
- Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
- Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation
- Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
- Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
- Opportunistically pursues additional business development opportunities within clients. Collaborates with sales to ensure these opportunities are effectively covered and advanced
- Maintains high customer satisfaction ratings that meet company standards
- Completes required training and development objectives within the assigned time frame
- Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
- Design and help customer optimize existing environment for revenue generation.
- Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
- Deliver Proof of Concepts (POC)
- Product presentations and demonstrations
- Support with technical qualification of sales opportunities
- Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
- Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal(RFP)
- Support the team lead in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy
- Recognize and actively seek ways to exploit IT to address complex business, organizational and technical issue.
Requirements
Professional Certifications:
- Candidates should possess a B.Tech qualification
- CCNP – Security, CCNP
- Route and Switch, CISSP, MSCA, VMware
Professional Experience:
- Minimum of 2-4 years of experience.
- Analytical and problem- solving ability
- Good at organizing and multitasking and prioritize under pressure
- Able to explain technical problems in a simple term
- Work well with people and Willingness to travel
- Teamwork skills and the ability to work with different teams, clients, and groups of staff across an organization.
- Organizational skills and the ability to prioritize your workload.
- In-depth understanding of security technology.
Application Closing Date
10th January, 2025.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the job title as the subject of the email.
