Jobs/Vacancies
Recruitment at Global Profilers

Recruitment at Global Profilers
Global Profilers, a Profiler Group Company, is a global recruitment and resourcing company with focus on African markets. We are experienced working within numerous fields such as: Telecom, IEC, Infra 25, Oil & Gas, Mining, Financial services and Banking, FMCG/CD, Education and Agriculture to name a few.
We are recruiting to fill the position below:
Job Title: Senior Admin
Location: Nigeria
Employment Type: Full-time
Job Summary
- We are seeking a highly experienced Senior Admin Officer with strong leadership skills, exceptional organizational capabilities, and proficiency in Microsoft Excel.
- The ideal candidate should have previous experience in administrative roles, preferably at a managerial level, and be comfortable working in a fast-paced environment.
- A background in maintenance coordination or construction management, including handling technicians and preparing salaries, is highly desirable.
Key Responsibilities
- Oversee day-to-day administrative operations, ensuring smooth workflow and efficient processes within the organization.
- Lead and manage administrative staff, providing guidance and mentorship to ensure optimal performance.
- Coordinate and manage maintenance activities, ensuring the timely completion of tasks related to construction and technical works.
- Handle payroll preparation for the team, including technicians, ensuring accuracy and compliance with
- company policies.
- Maintain records, budgets, and reports using Microsoft Excel and other relevant tools.
- Manage office supplies, facility management, and liaise with external vendors for service and maintenance contracts.
- Ensure compliance with company policies and procedures, and support management in administrative decision-making.
- Develop and implement improvements to administrative processes and systems to enhance operational efficiency.
Key Requirements
- Bachelor’s Degree in Business Administration, Management, or a related field.
- 5+ years of experience in an administrative or office management role, preferably with experience in a leadership or managerial capacity.
- Proficiency in Microsoft Excel, with the ability to create and manage complex spreadsheets, reports, and budgets.
- Strong leadership qualities, with proven experience in managing and motivating a team.
- Prior experience in coordinating maintenance and construction works, including managing technicians and contractors.
- Excellent organizational and multitasking skills with attention to detail.
- Strong communication skills, both written and verbal.
- Ability to work independently, solve problems, and make sound decisions under pressure.
Preferred Experience:
- Experience in the maintenance or construction sector.
- Experience in preparing and managing payroll for technical staff.
- Must have experience in the maintenance or construction company
Age Range:
- 30-40 years old (preferred).
Salary
Negotiable, depending on experience.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Title: Business Development Manager (Law)
Location: Nigeria
Employment Type: Full-time
Working Conditions: Full-time role, Monday through Friday, 9:00 AM to 6:00 PM
Job Summary
- A full-service commercial and litigation law firm in Lekki, Lagos, is seeking a skilled and experienced Business Development Manager.
- The ideal candidate will be responsible for increasing the firm’s visibility and brand recognition, enhancing growth, developing relationships with clients, and creating new business opportunities.
- This role requires strategic and tactical expertise in driving business development within a legal firm environment.
Job Responsibilities
- Develop and maintain a strong understanding of the firmservices and effectively advise others about them.
- Create and implement strategic business development plans to grow the firm’s client base and revenue.
- Lead the improvement and development of marketing materials, including capability statements, pitch templates, and website content.
- Develop and manage business development budgets, ensuring appropriate expenditure and return on investment.
- Collaborate with Fee Earners to promote the firm’s services through thought leadership and profile- raising activities.
- Draft press releases, pitch stories, track published articles, and manage social media strategy for key projects.
- Ensure branding, communication materials, and PR strategies align with business development goals.
- Manage the firm’s website and social media platforms, including content updates and strategy evaluation.
- Work with Knowledge Management to develop client and market-facing marketing tools and materials.
- Support the preparation of proposals, RFPs, and pitches for business development meetings.
- Monitor and analyze market, industry, and competitor trends.
- Design marketing plans for emerging practice areas and provide research and content.
- Train business development team members and Fee Earners in pitching and sales skills.
- Manage submissions to practice area awards and rankings, including articulating key messages for directory submissions.
- Represent the firm at industry events and conferences to enhance visibility.
- Maintain strong relationships with key clients and develop a client care program.
- Undertake special tasks and other duties as assigned.
Qualifications and Skills
- Degree in Law (2:1 or above) or Business Administration, Marketing, or a related field.
- Minimum of 5 years of business development or marketing experience in a professional services environment, ideally within a law firm.
- Proven track record of achieving business development targets.
- Previous experience in a managerial role, with strong leadership skills.
- Experience using CRM systems.
- Strategic thinker with strong commercial awareness.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational and project management skills, with the ability to handle multiple priorities.
- Ability to build relationships, influence stakeholders, and lead a team.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and willing to learn new tools.
- Commitment to continual improvement, innovation, and high ethical standards.
- Flexibility to work outside normal office hours when required.
Benefits
- Salary: N500,000 – N800,000 Monthly.
- Competitive salary and benefits, commensurate with experience and qualifications.
Application Closing Date
30th December, 2024.
Method of Application
Interested and qualified candidate should send their CVs to: [email protected] using the job title as the subject of the mail.
Job Title: Customer Care Executive
Location: Nigeria
Employment Type: Full-time
Job Overview
- The Customer Care Executive will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining strong relationships with customers.
- The ideal candidate will have a solid understanding of telecommunications services and technologies, along with excellent communication and organizational skills.
Responsibilities
- Address and resolve customer inquiries and issues promptly and efficiently.
- Coordinate with support teams to ensure customer concerns are resolved effectively.
- Manage trouble tickets, including raising, tracking, and ensuring timely closure.
- Dispatch invoices to enterprise and retail customers in line with established processes.
- Provide timely payment reminders and follow up on collections from customers to meet set targets.
- Implement strategies to improve service quality and Mean Time to Repair (MTTR).
- Assess customer needs and ensure satisfaction by building trust and maintaining strong relationships.
- Communicate openly and interactively with customer accounts to foster long-term loyalty.
- Identify opportunities for additional sales and generate sales leads.
Key Relationships:
- Heads of Departments (Business Development, Customer Care, Project Management).
- Chief Information Officer (CIO) and Managing Director (MD).
- Customers of TecPoint Global Solutions.
- Vendors and partners associated with TecPoint Global Solutions.
Key Performance Indicators (KPIs)
- Mean Time to Repair (MTTR).
- Network uptime.
- Customer Satisfaction Score (CSAT).
- Total tickets resolved and tickets per customer.
- First Response Time (FRT).
- First Contact Resolution (FCR).
Requirements
- A bachelor’s degree in a science-related field is preferred (other disciplines are welcome to apply).
- NYSC certification is required.
- 1–3 years of experience in a telecommunications company or internet service provider.
- Familiarity with the following:
- Internet Leased Line, Leased Line, and Home Broadband.
- FTTH, FTTX, VoIP, IPTV.
- Telecommunications operations.
Skills and Competencies:
Technical Knowledge:
Basic understanding of telecom technologies, including:
- Internet bandwidth and leased circuits.
- Smart solutions and the Internet of Things (IoT).
- Internet broadband.
Soft Skills:
- Strong organizational and time management skills.
- Detail-oriented and self-motivated.
- Team collaboration and coordination skills.
- Prior experience in telecommunication customer care.
- Strong mathematical and critical reasoning abilities.
- Proficient in Customer Relationship Management (CRM).
- Integrity, honesty, and a customer-centric mindset.
- Strong oral and written communication skills.
- Interpersonal skills with a resourceful and results-oriented approach.
Salary
N1,800,000 – N2,400,000 per annum plus other benefits.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected]using the Job Title as the subject of the mail.
Note
- This role is ideal for candidates with a passion for customer service and the technical know-how to navigate the telecommunications industry effectively.
- If you have a results-driven attitude and a commitment to enhancing customer experiences, this position is for you!
Job Title: Field Engineer / Rigger
Location: Nigeria
Employment Type: Full-time
Key Responsibilities
- Survey and Installations
- Perform installations of radios, antennas, and microwave systems on various structures, including steel lattice, guyed masts, towers, and rooftops.
- Conduct fiber optic and data cable installations.
- Climb and work safely at heights of up to 100 meters, adhering to all safety protocols.
- Use specialized harnesses and fall-arrest systems for climbing and working at heights.
- Conduct visual inspections and maintenance of antenna mounts, coaxial cables, fixings, feeder cables, and anchor points.
- Assist in fault identification and rectification through antenna system testing.
- Repair cables, including splicing and terminations.
- Perform risk assessments before undertaking any installations or maintenance work.
- Comply with health, safety, and environmental procedures at all times.
- Reports and Documentation
- Support the Team Leader in preparing and uploading detailed site reports and photographs to the company database.
- Ensure timely and accurate completion of reports related to installations and repairs.
- Maintain flexibility to work extended hours or travel for site-based projects when required.
- Safety Compliance
- Adhere to 100% tie-off techniques and tower safety practices.
- Demonstrate familiarity with safety tools, weatherproofing techniques, earthing methods, and PPE usage.
Key Performance Indicators (KPIs)
- Total number of installations completed.
- Total number of surveys conducted.
- Quality standards of installations.
- Mean Time to Repair (MTTR).
Qualifications
- Education: Minimum of a diploma in Science or Technology.
- Technical Proficiency: Expertise in Microsoft Office Suite, particularly MS Excel and PowerPoint.
Experience:
- Minimum of 2–5 years in the telecommunications industry, with hands-on experience as a rigger.
- Previous background in working with infrastructure such as FTTH, FTTX, or microwave systems is an advantage.
- Qualified candidates should send their CVs to [email protected] using the job title as the subject of the mail.
Required Skills
Technical Skills:
- Proficient in telecom technologies, including radios, microwave systems, LAN, and WiFi networks.
- Ability to manage multiple sites and troubleshoot link issues.
- Extensive knowledge of computer hardware systems and networking security protocols.
Soft Skills:
- Strong organizational, time management, and stress management abilities.
- Passionate about customer service and results-oriented.
- Team player with excellent interpersonal skills.
- Integrity, resourcefulness, and innovative thinking.
- Strong written and oral communication skills.
Salary
N100,000 – N150,000 (plus other benefits).
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: [email protected]using the Job Title as the subject of the mail.
Job Title: Senior Logistics Officer
Location: Nigeria
Employment Type: Full-time
Job Summary
- We are seeking a highly skilled and experienced Senior Logistics Officer to oversee and optimize our logistics operations. The ideal candidate will ensure the efficient coordination of supply chain activities, inventory management, and delivery processes while maintaining a focus on quality, cost-effectiveness, and compliance.
Responsibilities
- Develop and implement strategies for the efficient movement of goods and materials.
- Monitor and manage stock levels, ensuring accurate records and timely replenishment to prevent shortages or overstocking.
- Oversee the scheduling, maintenance, and performance of the company’s fleet to ensure smooth and timely delivery of goods.
- Manage relationships with suppliers, transport companies, and other logistics partners to ensure timely and cost-effective delivery services.
- Ensure adherence to regulatory requirements and company policies, including safety, health, and environmental standards.
- Supervise and provide guidance to the logistics team, ensuring continuous performance improvement.
- Monitor logistics budgets and identify opportunities for cost reduction without compromising service quality.
- Prepare and present detailed reports on logistics performance, inventory status, and operational efficiency.
Qualifications and Skills
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- A minimum of 5 years’ experience in logistics or supply chain management, preferably in the
- agriculture or food production sector.
- Proven experience in managing teams and large-scale logistics operations.
- Strong knowledge of inventory management systems and logistics software.
- Excellent problem-solving, organizational, and communication skills.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Relevant certifications in logistics or supply chain management will be an added advantage.
Key Competencies:
- Analytical and strategic thinking.
- Attention to detail.
- Strong interpersonal skills.
- Negotiation and vendor management expertise.
- Leadership and team-building abilities.
Salary
N300,000 – N400,000 Monthly. (Open to Negotiation)
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Job Title: Monitoring and Evaluation Officer
Location: Nigeria
Employment Type: Full-time
Job Summary
- The M&E Officer will provide support and guidance in the collection and analysis of data to measure performance against established indicators.
- He or she will be involved in monitoring all project activities, expenditures, and progress toward achieving outputs, developing and strengthening evaluation procedures to assess impact and effectiveness.
- The ideal candidate will be involved in coordination and implementation of the organization’s program activities (training meetings, workshops, conferences, seminars and as may be assigned) and other events according to organizations requirements and program workplans.
Job Responsibilities
- Develop and strengthen monitoring, inspection and evaluation procedures
- Monitor all project activities, expenditures and progress towards achieving the program outputs
- Monitor and evaluate overall progress on achievement of expected results
- Monitor the sustainability of the project’s results
- Conduct capacity assessment on existing monitoring and evaluation system
- Develop indicators and a monitoring strategy for the project
- Recommend further improvement of the logical framework
- Develop monitoring and impact indicators for the program’s successes
- Provide inputs, information and statistics for quarterly, annual and other reports to the
- Program Management Team (PMT)
- Report monthly, quarterly, half-yearly and annual progress on all activities.
- Measurable Outputs and Performance Indicators
- Work with other program personnel to monitor and evaluate the performance of the organization, vendors, engaged consultants and partners (where applicable), on program activities, identifying successes and failures and recommending program adjustments accordingly.
- Assist with all aspects of team projects and objectives and lead the development of work products in collaboration with Team members.
Qualifications and Skills
- Bachelor’s Degree in the relevant field, data analysis, economics, social development, international relations, or a related field.
- At least 5 years of hands-on experience in a similar position in nonprofit (NGO) work, and international development, preferably working directly with entrepreneurs, women and/or youth and other sector stakeholders.
- Experience working on donor-funded economic empowerment programs, education and capacity-building programs;
- Working knowledge of the nonprofit strategy and logical framework.
- Experience writing reports and project proposals.
- Ability to prioritize, plan and organize work to tight timeframes, handle multiple tasks, and be flexible with changing priorities.
- Experience promoting sustainable participation of women and youths in economic development.
Gross Salary
N6,403,584.10 per year.
Application Closing Date
16th January, 2025.
How to Apply
Interested and qualified candidates should send their CV to: [email protected]using the job title as the subject of the mail.
